Customer Service Administrator

Join our amazing team at CMTP as the Customer Service Administrator!

Do you enjoy being the face of the business? Are you the organisational genius in your friend group? Do you like helping people? If so, we want you to apply!
  
What's the Job About?

As the Customer Service Administrator located in Derrimut, you’ll be the face of our business! Customer service is the focal point of this role; getting to know our customers, helping them, and building long-term relationships with them is integral. 

In addition, you’ll be in charge of keeping our office organised. Basically, you’re the office superhero we’ve been waiting for! 
  
What You'll Be Doing:

• Being on the phones daily, talking to customers, answering inbound calls  
• Greeting customers and other stakeholders who come to the site for meetings
• Managing invoices and entering data like a pro, ensuring everything runs like clockwork
• Accounts Payable and Accounts Receivable, processing credit card payments and receipting incoming goods like an extraordinaire
• Assisting in organising team events, safety committee meetings, milestone celebrations and more 
• Being the go-to person for all things administration

  What We’re Looking For:

• A positive and can-do attitude, you thrive in dealing with people daily
• Exceptional organisational skills and fantastic attention to detail
• A master of Microsoft Office
• Great communication skills—both written and verbal
• A skill in multitasking and thriving with variety

  
What’s in It for You?

• A vibrant workplace 
• A role with so much variety no day will be the same!
• Amazing staff discounts to many major retail stores - JB Hifi, Woolworths, Kmart, Coles, Big W
• Opportunities to grow, learn, and take on new challenges
• A team that works hard but knows how to have fun
• A rewarding salary and stable family run national organisation
• Paid training and development
• Social Events such as Warehouse BBQ’s
• An employee reward and recognition program
• An employer funded confidential counselling

  
About CMTP:

From humble beginnings, CMTP was founded in 1976 and it is now one of Australia’s leading manufacturers of protective packaging and movability systems, with 11 sites across Australia. At CMTP we are renowned for being down to earth, hardworking people who value safety and creating a great environment for you to flourish in.  
  
At CMTP we're continuing to build a gender equitable environment, and a culture that is diverse, inclusive and welcoming. We encourage applications from people of all gender identities, ages, cultures (including Aboriginal and Torres Strait Islander Peoples), abilities and sexual orientation.
  
Ready to Join the team? If you think you have what it takes to be our next Customer Service Administrator, we’d love to hear from you! Send your resume and a cover letter telling us why you’re the perfect fit by clicking the APPLY Button