AI Enablement and Adoption Lead

About the Role

We are seeking an AI Enablement and Adoption Lead to help build SSI’s organisation-wide AI capability, confidence and literacy. This role will support staff, leaders and teams to understand and use AI safely, responsibly and effectively in their day-to-day work.

This is an exciting opportunity for someone who can bring people on the journey with AI by making it feel practical, safe and useful. Working across teams and functions, you will help staff, leaders and executives understand how to use AI responsibly and effectively, while developing learning pathways, training resources, capability frameworks, guidance and communities of practice.

You will help strengthen SSI’s AI readiness by supporting responsible AI education, enabling AI Champions networks and providing practical adoption insights that guide safe and effective AI use across the organisation.

In this role, you will:

• Build AI confidence and capability across SSI through practical AI literacy programs, learning pathways, training resources and capability frameworks.
• Establish and support AI Champions networks and communities of practice to encourage shared learning, peer support and consistent adoption of approved AI guidance.
• Develop, maintain and promote AI guidance, standards, playbooks, training materials and support tools.
• Embed responsible AI education into training and enablement activities, helping staff understand privacy, security, data quality, bias, human oversight and appropriate use.
• Support executives and leaders to understand AI opportunities, risks, responsibilities and readiness requirements.
• Provide adoption reporting, maturity assessments and workforce insights to guide safe, consistent and effective AI use across SSI.
• Work collaboratively across internal functions to support AI readiness and sustainable adoption.

About You

You are a confident communicator and practical change enabler who can make AI feel clear, useful and safe for different audiences. You bring strong stakeholder engagement skills, curiosity, and the ability to turn complex ideas into practical guidance that helps teams build confidence and capability.

You will have experience in one or more relevant areas, such as AI, data, digital transformation, technology governance, risk, learning and capability development, organisational change or responsible technology adoption.

You will bring:

• Experience building capability, confidence and adoption across teams or organisations.
• Strong understanding of AI concepts, including responsible use, privacy, security, data quality, bias and human oversight.
• Ability to design and deliver practical learning resources, training pathways, guidance and support tools.
• Highly developed communication and stakeholder engagement skills, including the ability to engage executive and non-technical audiences.
• Experience supporting governance, policy, standards or control frameworks in complex environments.
• Familiarity with large language models and their use in enterprise settings.
• A practical, collaborative and inclusive approach to change and continuous improvement.

Tertiary qualifications and/or relevant certifications in education, information technology, computer science, data science, business, law, risk or a related discipline will be highly regarded. Certifications or professional development in change management, project delivery, Microsoft technologies, Copilot, cloud platforms or AI governance will also be viewed favourably.

About Us

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.

About our Benefits

• Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay!
• Industry leading hybrid and flexible working arrangement supporting work from home and office, including the opportunity of a 9-day fortnight
• Access to in-house training and learning opportunities for professional development and growth.
• Working alongside professional and dedicated team members all wanting to make a difference in our communities.

About our Recruitment Process

SSI Group is strongly committed to actively safeguarding children and young people and providing a safe environment for them to thrive. We ensure children and young people’s safety, and wellbeing is embedded in the everyday thinking and practice of everyone at SSI, whether they interact directly or indirectly with children and young people. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment. All staff who work on, support, or manage Queensland child-related work must hold a Blue Card, even if they are not based in Queensland.

Our commitment to Diversity

SSI strives to be an inclusive workplace for all people. We recognise that we operate in a diverse community and welcome and encourage applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTIQ+ community, veterans, refugees and people with disability.

To Apply

If excited by the information above, we look forward to receiving your application, including your resume and cover letter expressing your interest and suitability for the role.

If you would like more informationvon the recruitment process, please contact the talent acquisition team at talent@ssi.org.au using the subject line: AI Enablement and Adoption Lead enquiry via EthicalJobs.

A recruitment pool may be created for permanent and temporary opportunities of the same role or role type that may become available in the future.

SSI is a Disability Confident Recruiter, and our Talent Acquisition team can assist in providing alternative formats to apply, making adjustments to the recruitment process, (including the application form), and offering information about workplace adjustments and support networks. Should you require adjustments please email us at talent@ssi.org.au.

Please note we will be scheduling interviews as applications come in, so please apply urgently if you believe this role aligns with your goals and experience.