Yarrawonga Library Assistant

About the role

The Yarrawonga Library Assistant will play a key role in providing high-quality library services to the Yarrawonga community. You will utilise your excellent customer service skills to engage with all members of the community to support the events and activities offered by the library.

Key responsibilities

• Undertake customer service duties

• Engage with customers about collections including digital resources

• Assist customers with technology and basic technology troubleshooting

• Participate in the delivery of library programs and events

• Ensure that opening and closing procedures are correctly implemented when rostered at the beginning or end of the day

• Participate in the promotion of the library's services and resources

• Participate in the organisation of library displays

• Assist with collection maintenance as directed

About you

• Proven customer service skills

• Good standard of digital literacy

• High standard of written and verbal communication skills

• Public library experience preferred

• Year 11 or above

• Current Victorian Drivers Licence

• Current Working with Children Check

• Ability to work independently as well as part of a team

About us

Goulburn Valley Libraries operates 11 libraries and an outreach service, with a vision to deliver inclusive services and activities that address the social, economic and cultural need of our communities. We achieve this through a commitment to service, teamwork, innovation and respect.

Our footprint encompasses the Greater Shepparton City Council, Moira Shire and Shire of Strathbogie, with an Administration Centre in Shepparton. Our focus is customer service, ensuring we are meeting the needs of our local communities through collections, programming and community spaces.

For more information please refer to the Position Description or contact Operations Manager Jenny Wyllie on 04•• ••• 594 or  ••••@gvlibraries.com.au.

This position will close on Wednesday 26th August 2026.