Interior Sales Consultant – Casual

If you're confident & passionate about furniture and sales, enthusiastic about contemporary design, and dedicated to meeting sales goals, you could be our next exceptional Interior Sales Consultant (Furniture).

Trit House is a specialist furniture retailer with stores in Melbourne, Sydney and Brisbane, supplying contemporary and high-end quality furniture to local and nationwide customers. This position is based in Hawthorn, Victoria.

Approachable and warm, you're a fan of our range and ready to assist customers to create a personalised home environment. Your enthusiasm brings excitement to the showroom and makes shopping fun.

You will be a well-presented sales executive with a confident phone manner with exceptional organisation and customer service skills. We require someone with experience in a customer-focused environment and willingness to learn. This position is suitable for someone studying design, recently graduated or with an interest in interiors, along with customer service and sales superstars alike. You will be able to demonstrate a flexible and positive attitude, work independently, and with a clear ability to develop long-lasting customer relationships.

Trit House will provide you with ongoing technical and brand training while allowing you to develop your own sense of design style. Enjoy this opportunity to join a supportive team in a busy and well-established business .

We're looking for candidates with:

• Experience in sales and customer service from a retail, hospitality or furniture background

• Strong customer focus and a belief in giving exceptional service for a luxury in store shopping experience

• Willingness to learn and progress within the Company

• An ability to close the sale

• Self-motivated with a desire to achieve at higher than normal levels

• High attention to detail and follow-up, professional and confident phone manner

• Weekend availability

Working in a busy environment, your key duties will include:

• Maximising sales growth through creative selling skills, teamwork and exceptional customer service, delivering an engaging experience to every customer

• Assisting customers with product selection, furniture specifications, finishes and styling to help them find the right pieces for their space

• Handling customer enquiries in-store, over the phone and via email, including preparing quotes and following up on sales opportunities

• Managing customer orders from sale through to fulfilment, including order updates, stock availability and delivery or collection coordination

• Completing day-to-day showroom administration accurately and efficiently, including processing orders, payments and customer information

• Receiving and processing incoming stock, maintaining accurate inventory records and assisting with regular stock management

• Organising and processing stock transfers between showrooms and warehouses, including preparing and dispatching stock as required

• Coordinating the movement of sold stock, transfers and customer orders to ensure items are correctly allocated and dispatched

• Managing aftercare and post-sale enquiries, including gathering relevant information, communicating with customers and following issues through to resolution

• Liaising with our warehouse, operations and other showroom teams regarding stock, deliveries, transfers and customer orders

• Liaising with trade clients on residential and commercial projects

• Maintaining a high standard of showroom presentation, merchandising and general organisation

• Supporting the wider showroom team with the varied day-to-day tasks required to keep a busy retail environment running smoothly

If this exciting opportunity interests you, and you can demonstrate via a cover letter and detailed resume that you have the experience and skills required, then we would love to hear from you.

We apologise in advance, however, only successful applicants will be contacted for an interview. No applications will be accepted without a cover letter.