Learning and Development Officer

The Role

The APS 5 Manager Education Schemes (Army) is responsible for coordinating the day-to-day management of Army specific and Defence led civil education schemes. These schemes ensure Army personnel are supported to access educational opportunities that contribute to capability development and workforce readiness. Working within the Directorate of Army Learning and Education Systems (DAELS) at Headquarters Forces Command, the role involves administering education schemes, in year and short term financial planning and management, providing policy advice and guidance to stakeholders, monitoring program compliance, managing student and unit enquiries, and coordinating with education providers across Australia. Routine business management tasks including payment of invoices relating to Army/ADF Education Schemes.

The position requires strong organisational skills; a sound aptitude for financial management, oversight and governance; attention to detail; and the ability to manage competing priorities while delivering high-quality customer service and administrative support in a dynamic environment.

About our Team

The Education Schemes team is part of the Directorate of Army Learning and Education Systems (DAELS) within Headquarters Forces Command. The team is responsible for supporting Army's workforce generation through the administration and coordination of a range of civilian education programs and educational assistance schemes. Working closely with Army career management agencies, units, education providers, and Defence stakeholders, the team ensures members are able to access learning opportunities that enhance individual development and support Army capability outcomes. The team fosters a professional, inclusive, and supportive workplace culture where collaboration, continuous improvement, and customer service are highly valued. Members of the team contribute directly to enabling Army personnel to develop the skills, knowledge, and qualifications required to meet current and future workforce needs.

Our Ideal Candidate

The ideal candidate is a motivated and adaptable professional with excellent stakeholder engagement and communication skills. They will have experience in administration, financial management, learning and development, or workforce capability, with the ability to interpret policy and apply it effectively in a practical setting. The successful applicant will demonstrate sound judgement, attention to detail, and a commitment to delivering accurate and timely outcomes. They will be comfortable working independently while also contributing positively to a collaborative team environment. A strong customer focus, effective problem-solving skills, and the ability to build productive relationships with military members, APS employees, educational institutions, and other stakeholders will be critical to success in the role.

Security Clearance

Applicants must be able to obtain and maintain a security clearance at “Negative Vetting Level 1”.

The Department of Defence employs around 18,000 Australian Public Service (APS) employees. Defence APS employees work in a wide variety of critical roles, Australia wide, enabling our three services Navy, Army and Air Force, to do their job. Defence has a range of Australian Public Service (APS) career opportunities that offer interesting, challenging, and unique work. Our workforce includes administrative support, accountants, intelligence analysts, engineers, policy advisors, graphic designers, lawyers, social workers, IT specialists and contract managers to name a few. We offer a rewarding career that includes professional development, work-life balance, recognition, a flexible and supportive work environment and a diverse workforce. To find out more about a career with Defence please visit https://www.defence.gov.au/jobs-careers