Business Support Officer

The Department of Families, Fairness and Housing (DFFH) works hard to create equal opportunities for all Victorians to live a
safe, respected and valued life.

Our areas of focus are child protection, housing, disability, the prevention of family violence, multicultural affairs, LGBTIQA+
equality, veterans, women and youth. The work we do benefits thousands of Victorians, particularly those who are
disadvantaged and vulnerable.

We work in a variety of community-based settings, including people's homes, residential facilities and secure settings across
metropolitan, rural and regional Victoria.

We are committed to developing and supporting a workforce that is well equipped and highly motivated. All jobs can be
worked flexibly, and we encourage applications from Aboriginal and Torres Strait Islander people and people from diverse
backgrounds and abilities.

If you're having any trouble viewing this ad and would like it or any attachments in an accessible format (such as large
print), please don't hesitate to get in touch with the contact person listed
on the ad.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and
Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

THE ROLE

As one of three Business Support Officers in the Children, Families and Safeguarding Division you will be responsible for providing business, coordination and administrative support to the Aboriginal Initiatives, Children and Families branch. This role supports the Executive Director, Aboriginal Initiatives Children and Families to prioritise and progress urgent, sensitive or strategically important matters and provides quality assurance and coordination support. This includes the provision of high-quality records management, briefing support, meeting scheduling, and supporting HR and other business processes.

Your role will include working collaboratively with other business support staff as a team. The role will support the Office of the Deputy Secretary including in developing and contributing to planning, workflow and business processes across the Children, Families and Safeguarding Division.

ACCOUNTABILITIES INCLUDE

• Support quality assurance and coordination across briefings, correspondence and other written materials for the branch, including acting as key branch contact for the Brief Connect or equivalent briefing system.
• Use departmental systems, including OneNote, Teams, SharePoint, Brief Connect and Outlook, to triage and respond to incoming workflow, support agreed filing conventions and take the coordination lead for the branch inbox.
• Identify and appropriately escalate issues having regard for political and environmental sensitivities and interrelationships of stakeholders and the integrated nature of program and service delivery activities.

Please open the position description to read more.

HOW TO APPLY

Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria. Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process. Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

Please apply to submit your interest in this position.