Accounts Receivable Officer

Who we are:

At Followmont Transport, we're more than a transport company. We're a family-owned Australian business built on strong relationships, exceptional service and genuine care for our people.

We're committed to creating an environment where our people feel supported, respected and empowered to build long-term careers.

Your new role:

As an Accounts Relationship Officer, you'll play a critical role in managing customer accounts, maintaining positive stakeholder relationships, and supporting Followmont's financial performance through effective accounts receivable and credit control practices.

You will undertake a variety of activities including but not limited to:

• Managing a portfolio of customer accounts, ensuring accounts remain current and reconciled

• Processing and allocating payments received via EFT, credit card and other payment methods

• Building strong relationships with customers and internal stakeholders to support timely payment outcomes

• Follow established SOPs and guidelines while identifying opportunities and customer outcomes

• Collaborate with the wider team on projects, process improvements and other tasks

What’s in it for you:

• Own and manage a portfolio of customer accounts

• Access to the Flare Benefits Platform with exclusive discounts and financial wellbeing tools

• Employee Assistance Program (EAP) and wellbeing support services

• Recognition programs that celebrate your contribution and achievements

• A supportive culture where your ideas and initiative are valued

What you will bring:

• A solutions-focused approach with the ability to investigate and resolve queries effectively

• A naturally curious mindset, with a willingness to ask questions, investigate issues and identify opportunities for improvement

• Reconciliation skills

• Negotiating and influencing skills when working with customers & stakeholders

• A collaborative, team-first attitude, with a willingness to contribute to projects, proves improvements and other tasks as they arise

Apply Now

If you're looking for a role where you can combine customer relationship management, problem-solving and accounts receivable expertise within a supportive team environment, we'd love to hear from you.

Click Apply Now to join a business that values relationships, encourages growth and recognises the contribution of its people.

Followmont Transport is an Equal Opportunity Employer committed to creating a safe, inclusive and supportive workplace where our people can thrive. If you're a proactive team player who can confidently manage customer relationships, maintain professionalism in difficult conversations, and contribute positively to the team’s success, we want to hear from you.