Foster and Volunteer Coordinator

Permanent Full-time or Part-time options | Not-for-Profit | Animal Care & Vet Services award rate $32.13 per hour

About Us

AWLQ is one of Queensland’s most dynamic and best-loved charities. Our organisation is the leader in the zero euthanasia movement nationally and is considered a national leader in animal welfare. AWLQ locally provides a safe haven for close to 11,000 stray and homeless animals each year while also assisting other communities in saving homeless animals.

In addition to our shelter work, we are committed to keeping pets and people together by providing lifesaving support and resources to people in need with companion animals. We are known for our grassroots and innovative community-based animal welfare work including our community vet clinics, Getting to Zero, Golden Hearts Seniors’ Support Program and the National Desexing Network.

Join us and make a difference!

We are looking for an experienced coordinator who loves working with people, excels in organisation and data management for volunteers and foster carers. You will welcome and support all of the amazing people who volunteer their time to help care for our animals. You will help vulnerable animals receive the love and care they need on the way to adoption and their new families.

About the role

AWLQ is contracted by the Brisbane City Council to manage the Warra Animal Rehoming Centre located at Bracken Ridge to provides service to the community and their pets.

The Foster and Volunteer Coordinator provides support, training, and administration management of new and existing Rehoming Centre volunteers and foster carers.

As the Foster Coordinator you are responsible for placing neonate animals, animals requiring medical treatment, or behaviour rehabilitation into suitable foster homes. Onboarding new foster carers, updating records, managing Veterinary rechecks and foster returns.

You will also use your animal health and care knowledge to support and educate foster carers regarding the care of their foster animal.

As the Volunteer coordinator, you will onboard new volunteers, provide training and support regarding their roles, and manage rosters ensuring all areas of the Rehoming centre, from animal care to drivers, are resourced.

You will regularly engage and communicate with foster carers and volunteers regarding animals in care, program updates, and the positive impact of their time and dedication. You will look for ways to support and improve the programs and put forward ideas.

What are the minimum requirements for this position?

• Experience in a volunteer or people coordinator role

• Demonstrated experience in an administration role with a high level of organisational skills
• Relevant certificate or diploma in training, volunteer management, animal care (desirable)
• Valid Blue card
• Knowledge and experience of volunteer legislation and WHS

• Animal shelter, foster program experience

• Knowledge of animal health and behaviour

• Strong computer literacy across a range of programs including Microsoft Office Suite

• Be willing to complete a police clearance check

To be successful in this role, you will have:

• Excellent customer service experience
• Strong Interpersonal and communication skills
• Ability to manage your own time effectively and respectful of the time of others
• Completes tasks thoroughly with strong attention to detail within deadlines
• Versatility, flexibility and positivity

Why should you join us?

At AWLQ we offer competitive pay and benefits, including access to an independent Employee Assistance Program, retail discounts, vet discounts. Most importantly, every day you’ll play an instrumental role in our lifesaving work.

Our mission is to unleash the potential in every team, and we know that teams perform best when they have passion. We are committed to building a culture where everyone has the opportunity to do meaningful work and is recognised for their efforts.

Equity

Diversity and inclusion are the principles guiding how we build our teams, cultivate our leaders and build a culture of belonging where differences are valued