Restaurant Manager

Employee is being hired as a Full-time Restaurant Manager at House of Nguyen Pty Ltd. Employee shall report to Director and will be responsible for the following duties including, but not limited to:

• Supervising shifts and ensuring that the restaurant runs smoothly and efficiently.

• Training new and current employees on proper customer service practices, food safety standards, and company policies.

• Maximizing customer satisfaction and responding to customer complaints in a professional and courteous manner.

• Creating schedules for restaurant staff and tracking their work hours and payroll data.

• Appraising staff performance and providing feedback to improve productivity and quality.

• Interviewing and recruiting new employees who fit the restaurant's culture and vision.

• Managing daily front- and back-of-house restaurant operations, such as ordering supplies, maintaining inventory, overseeing food preparation, and ensuring compliance with sanitation and safety regulations.

• Creating reports on weekly, monthly, and annual revenues and expenses, and analysing them to identify areas for improvement.

• Controlling operational costs and finding ways to reduce waste and increase profitability.

• Reviewing product quality and researching new vendors or suppliers to ensure the best value and quality for the restaurant.