Legal Applications Specialist - Melbourne

• Open to candidates based in Melbourne, Brisbane or Sydney
• Help drive change by supporting the rollout and adoption of Clio Operate (ShareDo) across our growing business
• Drive workflow automation and system enhancements that deliver real business impact
• Flexible 4:1 work arrangements and generous leave policies

About us

HWLE is not your typical law firm. Our rapid rise to become the largest legal partnership in Australia shows that in our case, the differences are real. We deliver first class legal advice to our government and commercial clients in every state and territory across Australia. Firm wide, we have over 270 Partners and 1900 people.

The opportunity

We are seeking an experienced, self-motivated and detail-oriented Legal Applications Specialist to join our Applications Team. This hands on role focuses on the configuration, enhancement and support of Clio Operate (ShareDo) and related legal technology solutions within a leading law firm environment. Working closely with lawyers, business stakeholders and technical specialists, you will translate legal and operational requirements into practical, scalable solutions.

As part of a multidisciplinary team, you will collaborate with analysts, developers, integration specialists and support teams to deliver and continuously improve legal technology platforms. While the primary focus is Clio Operate administration and configuration, the role also offers exposure to practice management systems, document management, workflow automation, reporting and enterprise integrations.

You'll be busy with

• configure, administer and enhance Clio Operate to support legal matter management and key business processes across the firm.
• design and implement workflows, forms, business rules, security settings, notifications and automation to meet business needs.
• partner with lawyers, legal assistants and business stakeholders to gather requirements and deliver effective system solutions.
• support and maintain integrations between Cilo Operate and other platforms, including practice management, document management, finance and Microsoft 365 systems.
• work with developers and integration specialists on APIs, data mapping, automation and technical issue resolution.
• conduct configuration testing and support system integration testing, user acceptance testing (UAT) and production releases.
• investigate, troubleshoot and resolve application issues and system defects.
• identify opportunities to improve legal processes, enhance user experience and leverage new platform capabilities.
• support application governance, change management and release management activities.

To succeed in this role, ideally you'll have

• 2 - 5 years' experience configuring and supporting Cilo Operate or similar legal case, workflow or matter management platforms.
• experience working with legal professionals and business stakeholders within a law firm, legal services organisation or legal technology environment.
• a solid understanding of legal matter management processes and workflow-based applications.
• hands-on experience configuring workflows, forms, business rules, security roles, permissions, notifications and automation.
• exposure to enterprise integrations, including APIs, data mapping, workflow triggers and connected business systems.
• the ability to work effectively within multidisciplinary teams, including business analysts, developers, integration specialists, testers and support teams.
• strong stakeholder engagement and communication skills, with the ability to build trusted relationships with lawyers, legal support teams and business leaders.
• excellent analytical, troubleshooting and problem-solving skills, with a high level of attention to detail.
• experience supporting testing, release management and production deployments.
• exposure to legal technology platforms such as Aderant, Elite 3E, iManage, NetDocuments, Actionstep, LEAP or similar products.

What we offer

• Unrivalled career pathways: Our 180 day career forecasting sessions provide the platform to fast-track your progression.
• Location:  Our cutting-edge office is conveniently located in the heart of the Melbourne CBD amidst a fast-pace, high-networking legal community. Enjoy working in a state-of-the-art office environment with access to modern end of trip facilities.
• Great culture and a huge networking platform: Be part of a firm renowned for its friendly and down-to-earth culture. We also have sports clubs, social club and monthly firmwide drinks.
• Impact:  Join a firm consistently ranked at the forefront of the Australian legal market, where your work is recognised nationally.

How to apply

To apply, please submit your CV via the 'Apply' function. Applicants must have full working rights in Australia and a valid practising certificate to apply. HWLE also strongly encourages applications from the Aboriginal and/or Torres Strait Islander community.

HWLE strives to create an inclusive environment where our people want and feel comfortable to bring their entire selves to work. Varied perspectives contribute to our collective success so whatever your background, we'd love to hear from you and encourage you to apply. If you have reasonable accessibility requirements that will enable you to participate equitably in our recruitment process, please reach out to Gabrielle Saunders for a confidential discussion.