Team Leader (Co-Responder)

The Co-Responders work collaboratively as part of the Co-Responder Team comprising of staff from Department of Youth Justice and the Queensland Police Service (QPS).

The Co-Responder Team provide support and coordinate service delivery to ensure the required actions and referrals for young people at risk, are undertaken in a timely and efficient manner.

Co-Responder Teams work with dedicated QPS officers in unmarked police cars and in the office, to connect with young people and families, patrol hotspots and link in internal and external stakeholders.

As Team Leader, you will specifically:

• Provide leadership supervision and professional development to staff and in the use of evidenced based skills, programs and processes associated with reductions in re-offending.
• Provide support to team members, who will be providing outreach services in collaboration with the Queensland Police Service. This may include supporting responses to critical incidents and complex situations, suicide risk management and complex situations.
• Allocate, prioritise, perform and quality assure individual tasks in accordance with departmental procedures and statutory, financial and administrative delegations.
• Participate in professional development and maintain knowledge of contemporary, evidence-based practice in working with young offenders, including relevant accreditation as required.
• Provide timely advice and assistance on complex matters to ensure the delivery of quality youth justice casework and restorative justice practices.
• Participate as a member of the youth justice co-responder management team and contribute to strategic and operational planning, reviews and key decision-making, where required.
• Develop collaborative, professional working relationships with Youth Justice Service Centre and other internal and external stakeholders to facilitate cooperation on case related matters and restorative justice processes.
• Work with relevant colleagues and the Queensland Police Service to enhance the 24/7 Youth Co- Responder Team model, as required.
• Undertake and oversee data capturing, to ensure quality and consistency, including reporting to direct line managers on the progress of the model, where required.
• Assist in identifying trends and issues in client service delivery and evaluating client outcomes, including performance reporting, to ensure coordinated local service delivery. This includes liaising with existing service centre case managers, court coordinators and team leaders.
• Contribute to a departmental culture that ensures sensitive and effective communication with people from other cultures including First Nations people as well as an appreciation of cultural protocols and an awareness of the impacts of historical policies and practices.
• Work collaboratively with police to provide an after-hours outreach response to identify alternatives to arrest and custody for young people.