Office Assistant – Heavy Diesel Truck Workshop

About Us

We are a small, proud family business built on strong family values. Our close-knit team loves a good laugh, and we are looking for a confident, down-to-earth professional who can keep up with the boys in our busy heavy diesel truck workshop! If you want a friendly, supportive environment where you are treated like family, you will fit right in.

The Role

As our Office Assistant and the first point of contact for our clients, you will use your exceptional phone etiquette and clear communication skills to deliver outstanding customer service. This is a fast-paced, highly varied role where no two days are the same. You must be comfortable and confident working independently in a male-dominated environment.

Hours: Monday to Friday, 12:00 pm – 5:00 pm (With flexibility to work morning hours if required)

Day-to-Day Responsibilities:

• Customer Service: Answer incoming phone calls, take general enquiries, and book trucks into the workshop.

• Financial Admin: Invoice job cards, process end-of-month statements, perform account consolidations, and conduct credit checks for new clients.

• Claims & Quotes: Manage warranty claims as well as insurance quotes and claims.

• Workshop Support: Assist the Workshop Manager with daily tasks and handle general filing and administration.

• Errands: Occasional running around using the company Ute.

What We Are Looking For:

• Industry Experience: A background or experience in the automotive or transport industry is highly preferred.

• Admin Strengths: A solid administrative background with the ability to work unsupervised.

• Communication: Strong, fluent English language skills and an excellent phone manner.

• Attitude: A positive, resilient mindset, a great sense of humour, and a love for a fast-paced challenge.

What We Offer:

• Highly competitive pay rate.

• Thorough on-the-job training and ongoing skill development.

• A supportive, welcoming, and lively team culture.