Medical Secretary / Medical Receptionist

PainMedSA specialises in the investigation, diagnosis, treatment and management of chronic pain conditions and works with a multidisciplinary team including pain and palliative care physicians, psychologists, a nurse practitioner and a clinical research team. 

As our practice expands, we are seeking an experienced Medical Secretary/Medical Receptionist to join our team full-time, Monday to Friday. The ideal candidate will have excellent customer service skills, work well with others, handle pressure and a fast-paced environment effectively, and be committed to providing the highest standard of patient care.

Key Responsibilities

• Provide friendly, professional front-of-house reception and administration services.

• Provide administration support to doctors, clinicians and colleagues to ensure the smooth day-to-day running of the clinic.

• Manage incoming calls, appointment scheduling for both consulting and theatre, and respond to patient enquiries.

• Manage patient flow throughout the clinic to ensure appointments run efficiently

• Patient accounts, including private and Workcover invoicing, inpatient billing and payments.

• Manage incoming referrals, correspondence, and results, including scanning, filing and actioning documentation.

• Maintain strict confidentiality for patients and the practice.

• Contributing to a positive and collaborative team environment

• Perform any other duties as required.

 Essential Requirements

• Previous experience working as a medical secretary / medical receptionist in a healthcare setting.

• Experience with medical practice management software, ideally Clinic to Cloud (but not essential).

• Knowledge of Medicare billing requirements.

• Well-organised with good time management skills and attention to detail.

• Ability to work independently and as part of a team.

• Current National Police Check and Vulnerable Person Check.

Applications close Friday, 21 August 2026.

 Shortlisting will commence immediately upon receipt of a covering letter and resume outlining your relevant experience.  Only applicants with the right to live and work in Australia need to apply.

For further information, please contact ****@healthcareconsulting.net.au