Sales and Marketing Administrator

We are seeking a highly organized and detail-oriented Sales and Marketing Administrator to join our team and play a key role in supporting our sales and marketing team. If you have strong organisational and communication skills, attention to detail, and a passion for delivering exceptional customer experiences, then this is the role for you. 

About The Fullerton Hotels and Resorts:

The Fullerton Hotels and Resorts is a leading luxury hotel group with two award-winning properties in Singapore and one in Hong Kong, aside from our brilliant Sydney property.

The Fullerton Hotel Sydney is a deluxe hotel set in the heart of Sydney's fashion and finance district. Part of the redevelopment of Sydney's historic General Post Office on Martin Place, The Fullerton Hotel Sydney is situated in the most prestigious address in Sydney, with anything and everything you may need at your doorstep. 

Uniquely combining Sydney's original General Post Office building with a modern 31-storey tower, the hotel has 416 rooms and suites. The hotel offers impressive event and banquet facilities featuring a flexible and sophisticated pillar free hotel ballroom as well as our heritage ballroom and eight smaller function spaces.

Key Responsibilities:

• Administrative and clerical support to the Executive Assistant Manager - Commercial & IT and other Sales and Marketing leaders.

• Coordinate and schedule meetings, appointments, and prepare agendas as required.

• Assist with the maintenance and sales and marketing database, including accurate data entry and record updates.

• Maintain client and prospect information within approved systems, ensuring information is complete and accurate.

• Assist with basic financial and administrative tasks such as invoice processing, date entry, reconciliations, and routine reporting under direction.

• Assist with coordinating travel arrangements for Sales and Marketing team members, including air and ground transportation and accommodation.

• Obtain and communicate routine information to relevant departments to support client appointments, guest arrivals, and check-ins.

• Maintain confidentiality of all client information, company documents, and sensitive business information in accordance with company policy and legal requirements.

About the Person:

• Bachelor's degree in business, marketing, hospitality, or a related field is desirable but not necessary

• Proven experience in a sales and marketing support role, preferably in the luxury hospitality industry

• Excellent organizational and time-management skills

• Strong written and verbal communication skills

• Proficiency in Microsoft Office Suite and familiarity with CRM software advantageous

• Ability to work independently and collaboratively in a fast-paced environment

• Attention to detail and a proactive approach to problem-solving

Benefits

• Opportunity to work in a fast-paced and dynamic environment

• Opportunity to work and learn from an experienced sales team

• Free lunch provided daily

• Discounts on F&B in the hotel 

• Employee discounts across our partner hotels

• Birthday leave day off (after passing probation)

• Complimentary dry cleaning 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Note: Reference checks is a mandatory requirement if you were selected to interview stage.

If you are motivated and want to grow your sales career, we encourage you to APPLY NOW to start your journey with The Fullerton Hotel.