Administration Officer - Ward Reception

Bring Your Administration Skills to Our Healthcare Team!

Permanent part-time opportunity for an Administration Officer to provide high-quality ward reception and administrative support to patients, visitors and clinical staff.

About This Role

Your new role:

As an Administration Officer, you will play an important role in supporting the smooth day-to-day operation of the ward. You will provide professional reception and administrative services while assisting patients, visitors and clinical staff in a busy healthcare environment.

Provide welcoming reception services and respond to telephone and face-to-face enquiries.Support patient admissions, discharges and transfers, including maintaining accurate records and documentation.Assist with patient flow by coordinating appointments, transport, resources and patient movements.Provide administrative support to the Nurse Unit Manager, including correspondence, filing, reports and data entry.

About You

We are looking for a professional and organised administration officer who enjoys working with people and contributing to a supportive multidisciplinary team.

Strong communication and interpersonal skills with a focus on excellent customer service.Ability to work effectively in a busy team environment while managing competing priorities.Well-developed computer and administrative skills, with the ability to learn hospital information systems.Demonstrated empathy, patience, confidentiality and a positive approach when supporting patients, families and staff.

Check out our quick tips and application essentials!

What We Can Offer You

We offer a family-friendly work environment that supports you in making the most of Queensland's laid-back lifestyle.We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your roleYou'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

About Us

Queen Elizabeth II Jubilee Hospital:

The Queen Elizabeth II Jubilee Hospital (QEII) is a medium metropolitan adult facility providing a range of inpatient and outpatient services including a 24-hour Emergency Department. We provide a range of services, including surgery, cardiology, endoscopy, orthopaedics, gynaecology, urology, geriatric, respiratory and emergency medicine.

We're making our hospital bigger and better to make it easier for our growing community to get the health care they need. We'll have more beds, medical wards and expanded intensive care and emergency services planned to be opened by 2027.

QEII Hospital, a place of opportunity to make a difference and grow your career!

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are better together.

Further information

We are committed to building inclusive cultures in the Queensland public sector that respect and promote human rights and diversity.

Applicants are encouraged to apply online. Please review the Role Description for more information on application process requirements. Agency referrals will not be accepted for this position.