Investigations Officer

Company description:

The City of Canterbury Bankstown is one of the largest Council's in NSW with the most culturally, socially and economically diverse communities in Sydney. We deliver 28 key services such as childcare, waste collection, parks maintenance, libraries, community facilities and aquatic centres to over 380,000 residents.

Job description:

The Role

Help protect and enhance our community through effective investigations, compliance and enforcement.

We're looking for an experienced and highly motivated Investigations Officer to join our Regulatory Services team. This is an exciting opportunity to undertake a diverse range of investigations that contribute to community safety, environmental protection and regulatory compliance across Canterbury-Bankstown.

As an Investigations Officer, you'll independently manage investigations from initial assessment through to resolution. You'll gather and analyse evidence, conduct inspections, coordinate surveillance operations, prepare briefs of evidence and represent Council in legal proceedings where required.

Working within a collaborative and professional team, you'll apply a balanced approach of education, regulation and enforcement to achieve compliance outcomes while building positive relationships with residents, businesses and key stakeholders.

What you'll be working on

This includes, but is not limited to:

• Managing complex investigations and compliance matters from initial assessment through to resolution.
• Conducting inspections, evidence gathering and investigative activities relating to a broad range of regulatory matters.
• Coordinating and undertaking covert and overt surveillance operations to support investigations and enforcement outcomes.
• Preparing investigation reports, statements and briefs of evidence for legal proceedings and court matters.
• Issuing Notices, Orders, Penalty Infringement Notices and Court Attendance Notices in accordance with relevant legislation.
• Investigating matters relating to illegal dumping, pollution incidents, companion animals, development compliance, tree protection and other regulatory issues.
• Providing compliance advice and working collaboratively with internal and external stakeholders to achieve positive community and environmental outcomes.

For a full list of duties, click HERE to review the position description.

What you'll bring

• Relevant tertiary qualifications in Investigations or a related discipline and extensive job-related experience.
• Current Class C Driver's Licence.
• Demonstrated experience conducting investigations, including evidence gathering, analysis and enforcement activities.
• Experience in the deployment and management of covert and overt surveillance equipment to support investigations.
• Sound knowledge of relevant legislation, including the Local Government Act 1993, Protection of the Environment Operations Act 1997, Environmental Planning and Assessment Act 1979, Companion Animals Act 1998 and other relevant legislation.
• Demonstrated ability to investigate and resolve matters in a methodical, objective and timely manner.
• Strong analytical and decision-making skills with the ability to assess information and exercise sound judgement.
• Highly developed written communication, report writing and record management skills.
• Exceptional interpersonal, conflict resolution, mediation and negotiation skills.
• Demonstrated ability to work independently, manage competing priorities and build productive relationships with a broad range of stakeholders.

The salary range for this opportunity is from $97,327 (Grade G, Step 1) + 12% super + option of car allowance OR leaseback vehicle. Remuneration will be commensurate with qualifications, skills and experience.

What's in it for you?

• An Attractive Remuneration Package.
• Embrace a better work-life balance with our Accrued Time Off program, designed to prioritise your well-being and help you manage the balance between your personal and professional life.
• Permanent Full-time position with Local Government conditions such as long service leave after 5 years, annual salary increases and generous parental leave options.
• Contribute to making a positive impact on our community.
• An investment in your professional growth, fostering continuous learning and development opportunities.
• Access to our employee Health and Wellbeing Programs.

For more information

For a confidential discussion regarding this opportunity, please contact Dean O'Mara via email at ••••@cbcity.nsw.gov.au

How to apply

You will need to submit your application via the ‘Apply' button below and create a login using your email address and upload a:

• Resume; and
• Cover Letter explaining your suitability for the role with demonstrated examples of your relevant experience and achievements.

Applications close on Wednesday 19 August 2026.

CBCity is an equal opportunity employer committed to diversity and inclusion. We encourage applications from people of all backgrounds, including people with disability, Aboriginal and Torres Strait Islander peoples, the LGBTQIA+ community and people from culturally diverse backgrounds.

If you require support with your application or throughout the recruitment process, please contact the Talent Management Team at recruitment@cbcity.nsw.gov.au.

Successful applicants may be required to undertake a Criminal History Check, Medical and/or Working with Children Check.

Applicants must hold Australian citizenship, permanent residency, or a valid visa with unrestricted working rights.