Business Analyst

We are seeking motivated Business Analysts to join our Frontline Operations group. 

As a member of Frontline Operations, you will lead and support the delivery of high-quality services, ensuring the integrity of Australia’s tax and superannuation systems. 

As a Business Analyst in our Frontline Business Improvement, Frontline Risk and Strategy, and Frontline Resource Management business areas, you will use your technical expertise and business knowledge to manage stakeholders, elicit and analyse requirements, and support the design and delivery of business solutions that achieve strategic objectives.

You will lead complex information gathering activities, translating information and data from varied sources into clear insights and recommendations and actionable outcomes. You will assess and validate solutions, identify impacts and risks, and communicate complex information to support informed decision-making.

You will collaborate with stakeholders to build a shared understanding of business needs, influence positive outcomes and ensure solutions deliver business needs. You will lead and mentor a team, building analytical capability and empowering staff to achieve technical excellence.

We embrace the strength of diversity – through our people and the perspectives they bring. 

We are committed to inclusive recruitment practices and encourage applications from people with disability or neurodivergence, Aboriginal and Torres Strait Islander peoples, and individuals from all backgrounds. Reasonable adjustments can be provided throughout the recruitment process.

Our ideal candidate:

• leads complex business analysis activities, providing expert advice and translating business needs into practical solutions that deliver effective business solutions

• critically analyses information and data from multiple sources to identify risks, opportunities and impacts, and provide evidence-based improvement strategies and solutions

• builds productive stakeholder relationships and uses communication, negotiation and influencing skills to develop shared understanding and achieve outcomes

• leads and develops high-performing teams through coaching, mentoring and knowledge sharing, fostering collaboration, capability development and a culture of continuous improvement.

We are globally recognised for leading best practice in the administration of tax and superannuation, promoting a level playing field and fairness for all. Our work makes a real difference to the lives of Australians and positively impacts their economic and social wellbeing. Our people are problem-solvers, curious, dynamic and are at the heart of our success. We are inclusive and embrace the strength of diversity. Flexible working arrangements are available to help balance work and life. We offer more than you expect. We offer a place where you can belong, a say in how you make a difference, and the chance to grow a successful career.