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Systems Engineer

Telio Group

Networks & Systems Administration

Location: On-site, On-site
Type: Full-time

Your mission Responsible for the design, operation, and continuous improvement of international server and infrastructure platforms (on‑prem & hybrid) including: Server & Infrastructure: Operate Windows Server and Lin…

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About the role

Your mission

Responsible for the design, operation, and continuous improvement of international server and infrastructure platforms (on‑prem & hybrid) including:
Server & Infrastructure: Operate Windows Server and Linux environments, manage lifecycle, patching, hardening, and performance
Virtualization & Platforms: Operate VMWare & Proxmox, ensure availability, performance, and capacity
Linux & Kubernetes: Operate and support Linux systems, contribute to Kubernetes-based platforms
Databases (Infrastructure Perspective): Support MS SQL / PostgreSQL environments, ensure availability, backups, and baseline performance
Operations & Incident Management: Monitor systems and proactively detect issues, Handle 2nd/3rd level incidents and root cause analysis
Backup & Recovery: Operate and test backup and restore procedures
Automation & Standardization: Reduce manual tasks (scripting / light IaC)
Documentation & Compliance: Maintain technical documentation and audit readiness (ISO27001, ISO9001, IRAP etc.) as well as contribute to customer and internal pen-tests and audits.
Work in cross-country teams and infrastructure implementation and operation projects

Your profile

Several years of experience in system engineering / infrastructure
Strong hands-on experience in: Windows Server, Linux & Virtualization (VMWare/Proxmox preferred)
Basic to solid experience with Kubernetes, MS SQL / PostgreSQL
Understanding of backup, monitoring, and IT security
Experience with IT Infrastructure (e.g. Blade Servers, HCI, SAN/NAS FC and iSCSI)
Enterprise experience in at least one domain, e.g.: Large-scale Windows environments, Virtualization platforms, Linux or Kubernetes-based platforms
Strong operations focus (stability & availability)
Structured and hands-on work ethics
Experience with ITSM (Incident / Change / Problem)
Fluent in English
Willingness for international collaboration and occasional travel (10-20%)
Participation in on-call rotations

National Police Clearance and additional security clearances in accordance with our customers’ requirements are required
Location: Gold Coast, Australia

Why us?

Professional challenges, inspiring, diverse tasks
Learning path on new technologies
Multiculture environment
Flexible working hours and home office days
Relaxed atmosphere, steady, supportive international team
Easily accessible modern office with good infrastructure
Complimentary coffee, fruit and snacks

About us

Telio is a medium-sized, internationally active, rapidly growing company in the field of telecommunications and IT services in the prison sector. As the European market leader, we have been providing communications solutions for prisons and their inmates worldwide for over 25 years. With more than 300 employees, we are active in 23 countries and develop, install and operate communication and media systems that make an important contribution to resocialization in prisons as well as in correctional facilities.

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