Medical Receptionist

About The Role

We are seeking a Medical Receptionist to join our supportive team at South West Health Campus (SWHC). You will be the welcoming face and voice of Apex Radiology, supporting patients, referrers, and clinical teams while delivering exceptional customer service in a fast-paced healthcare environment.

Key Responsibilities

Welcome patients and manage front-desk responsibilities in a professional and empathetic mannerAnswer telephone enquiries and respond efficiently and sensitively to patient needsSchedule patient appointments and determine examination requirementsCommunicate preparation instructions, procedure costs, and billing information clearly to patientsRegister patients, manage paperwork, and handle billing and EFTPOS transactionsEnsure timely and accurate dispatch of reportsPerform Medicare and Veterans Affairs claims batchingSupport other administrative tasks as directed by management

About You

Familiarity with patient booking and entry systems preferred but not required (RIS experience highly regarded)Strong knowledge of medical terminology would be preferable but not requiredHigh level of professionalism, empathy, and interpersonal communication skillsExcellent time management, multitasking, and problem-solving abilitiesAccuracy in data entry and confident use of Microsoft Office and practice softwareCash handling and EFTPOS experienceAbility to work independently and collaboratively within a teamWillingness to work across multiple sites if required

FOR YOU

Competitive Salary: Attractive salary with annual reviews to recognize your contributions.

Paid Parental Leave: Additional leave to support new parents.

Fitness Passport: Access to over 1000 locations nationwide to support your fitness goals.

Employee Discounts: Discounts at hundreds of retailers for everyday expenses, holidays, health insurance, and more.

Recognition Programs: Celebrate outstanding performance and dedication through our recognition platforms.

Referral Bonuses: Financial incentives for referring great talent to our team.

Career Advancement: Opportunities for career growth and succession planning within an innovative company.

Work-Life Balance: Flexible work options for full-time or part-time roles.

Community and Social Events: Engage in a supportive workplace with free parking and great social events.

About Us

Apex Radiology, established in 1996, is a leading diagnostic imaging provider in Western Australia, supporting both public and private clinics across Bunbury, Mandurah, Busselton, Margaret River and Perth. We offer a full range of services including CT, MRI, X-ray, Ultrasound, Interventional Radiology and Nuclear Medicine.

Part of the Integral Diagnostics (IDX Group), one of Australasia’s largest radiology networks with 100+ sites, Apex offers a supportive, forward-thinking environment backed by stability, growth, and a strong focus on patient care and innovation.

Apply Now

If you're passionate about people and want to grow your healthcare career, we'd love to hear from you.

👉 Click Apply to submit your CV and cover letter.

📧 Questions? Contact Abbe on 0499 975 518

Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply.

Building a healthier world, by delivering the best health outcomes one patient at a time.