Office Manager

Office Manager for LGBTQ+ Boutique Law Firm

Looking for something more than just keeping the wheels turning?

• Be the heart of a small, passionate team while helping deliver exceptional client service.

• Enjoy autonomy, variety and flexibility with one work from home day each week.

• Genuine opportunity to lead, influence and help shape the future of the practice.

You're an organised, proactive professional who loves bringing order to busy environments – you're always looking for ways to improve systems, support your team and create an exceptional experience for clients.

You enjoy being the person everyone turns to because you always know what's happening, what needs to be done and how to keep things moving.

You do your best work as part of a smaller, close-knit team where your ideas are valued, your contribution is recognised and you have the autonomy to make a real impact.

We're looking for a capable and driven Office Manager to become the operational backbone of our practice. Reporting directly to the Partners, you'll oversee the day-to-day running of the firm while providing leadership to our administration team and supporting lawyers across multiple practice areas.

This is a varied role where no two days are the same. You'll manage everything from client relationships to weekly WIP meetings, billing, trust accounting and costs agreements and generally keeping the practice running efficiently. You'll play a key role in ensuring our team delivers outstanding service and that client expectations are consistently met.

We're a firm like no other. As Australia's only out loud and proud LGBTQ+ law firm, we've spent almost two decades combining exceptional legal services with a genuine commitment to equality, inclusion and social justice. We foster a collaborative, friendly culture that intentionally avoids the old-school hierarchy of traditional law firms.

We're looking for someone who enjoys taking ownership, leading by example and making things happen. You'll thrive if you love creating efficient systems, supporting people to do their best work and being trusted to make decisions that improve the way our firm operates. You'll likely have experience managing the operations of a professional services business, ideally within a legal practice.

You'll also bring:

• Excellent communication and interpersonal skills.

• The ability to confidently lead, motivate and support a small team.

• Strong organisational skills and exceptional attention to detail.

• Confidence managing multiple priorities and meeting deadlines.

• Experience with legal billing and trust accounting.

• Familiarity with recent changes to AML / CTF legislation and ability to oversee matters and ensure compliance.

• A proactive mindset - you spot issues early and enjoy finding solutions.

• A genuine commitment to providing exceptional client service.

• Experience using Smokeball, Microsoft Office, WordPress, MailChimp, Xero and Meta Business Suite highly regarded.

The role is full time, Monday to Friday, 9:00am to 5:30pm with four days in office and one work from home day each week.

DTL is proud to be an inclusive employer and we encourage CALD, LGBTQ+ and neurodiverse candidates to apply.  

If you're looking for a role where you'll be an integral part of a firm that values its people as much as its clients, we'd love to hear from you.

If this role excites you, please apply now!