Business Support Officer - Surgical

About the role

Join Mater Hospital Brisbane as a Business Support Officer within Surgical Services, supporting the Division Director and Sub-Directors across Plastics, ENT, Ophthalmology, Colorectal and General Surgery.

This full-time, permanent opportunity is central to the smooth operation of the department, providing high-quality administrative and business support across workforce coordination, recruitment, onboarding, FTE and CRL management, and day-to-day operations. You’ll play an important role in keeping our surgical services organised, responsive and well supported.

Salary range: $39.79 - $44.25 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits! 

What you’ll be doing

Working closely with the Surgical Services leadership team, you’ll provide proactive administrative support and help ensure the department operates efficiently. Key responsibilities include:

• Providing day-to-day administrative and business support to the Division Director and Sub-Directors.
• Supporting recruitment, onboarding and HR processes, including recruitment requests, HR forms and orientation of new staff.
• Assisting with the management and coordination of FTE and CRL requirements across the department.
• Supporting rostering activities, including roster updates, shift cover and relevant system administration.
• Maintaining accurate spreadsheets, databases, calendars and workforce information.
• Preparing reports, correspondence, meeting agendas and minutes.
• Coordinating meetings, room bookings and other departmental activities.
• Supporting purchasing and invoicing through D365, as directed by management.
• Assisting with operational budgets, resources, leave requirements and other business support activities.
• Coordinating administrative jobs and requests, including BEIMS, Capex and DTI.
• Identifying opportunities to improve administrative processes, efficiency and service delivery.
• Working collaboratively with colleagues, clinicians and key stakeholders to support the strategic and operational priorities of Surgical Services.

About you

We’re looking for an organised, proactive and adaptable administration professional who enjoys working in a busy healthcare environment and can confidently manage competing priorities. You will bring:

• Previous experience in administration or business support in a healthcare or a medical environment.
• Strong organisational skills and excellent attention to detail.
• Ability to manage competing demands and meet tight timeframes while maintaining accuracy.
• Strong written, verbal and interpersonal communication skills.
• Ability to work both autonomously and collaboratively as part of a busy team.
• Demonstrated initiative, sound reasoning and strong listening skills.
• Confidence learning and working with systems, processes and databases, with Microsoft Office skills.
• A naturally inquisitive approach and willingness to understand and improve processes and systems.
• Ability to maintain composure, positivity and professionalism during periods of change and competing priorities.
• A patient-centred approach and commitment to delivering an exceptional experience.

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 13 hospitals. We’re leaders in healthcare, education,  fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team.

Be part of something bigger. Make your move with Mater. #GetBetterWithMater

Applications close Friday, 28th August 2026 – please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW.

Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage. 

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.