Presales Engineer

This is an opportunity to join a growing Australian AI technology business helping enterprise customers turn complex operational and security challenges into practical video analytics solutions.
Working closely with Sales, Partnerships, Product, Engineering and Operations, you will own the technical side of the sales process. From discovery and solution design through to trials, POCs and implementation planning, your focus will be building customer confidence and creating a clear path from opportunity to purchase order.
This is not a pure demo role. It is a commercially focused technical position for someone who can uncover customer needs, shape the right solution and help win deliverable, well-scoped deals.
ResponsibilitiesLead technical discovery across customer use cases, infrastructure, integrations, security requirements and success criteriaTranslate customer needs into clear solution architectures and implementation plansScope and support trials, POCs, demonstrations and technical workshopsEstablish measurable success criteria before technical work beginsPresent confidently to operational, technical and executive stakeholdersSupport RFPs, security reviews, compliance responses and integration discussionsEnable partners and channel teams to position and scope solutions effectivelyEnsure commitments made during the sales process can be successfully deliveredCreate a clear handover into Operations with agreed scope, dependencies and outcomesFeed recurring customer needs, objections and implementation patterns back into Product and Engineering
Key skillsStrong experience in pre-sales, solutions engineering, sales engineering or solutions consultingA background in enterprise software, AI, video analytics, security, infrastructure or another technical B2B environmentThe ability to move comfortably between commercial conversations and technical detailStrong discovery skills with the ability to uncover pain points, buying criteria, constraints and value driversConfidence leading workshops, demonstrations, POCs and technical stakeholder discussionsStrong solution-scoping discipline with the ability to set boundaries and avoid over-promisingThe ability to explain AI capabilities and limitations in clear, practical languageCommercial awareness and an understanding that the objective is to win the right deals with deliverable scopeStrong cross-functional communication and stakeholder management skills
Experience across CCTV, video management systems, physical security, control rooms, on-premise deployments, networks or technical integrations would be highly regarded. Exposure to partner-led sales, APAC enterprise customers or complex technical evaluation cycles would also be valuable.
What’s in it for me?Join a growing Australian AI technology business solving real operational and security challengesPlay a central role in shaping strategic enterprise opportunities across APACWork across advanced AI, video analytics and complex customer environmentsInfluence the organisation’s approach to technical discovery, POCs and solution designBuild repeatable pre-sales processes as the business continues to scaleCollaborate closely with senior leaders across Revenue, Product, Engineering and OperationsMake a visible impact on sales conversion, customer outcomes and product direction
If you are technically credible, commercially minded and know how to turn customer complexity into a clear path forward, we would like to hear from you.