Community Administrative Assistant

Hometown Australia is proud to be one of the nation’s leading developers and operators of land lease living communities, driven by a passion for creating affordable, high-quality lifestyle communities that offer Australians over 50* the freedom to enjoy an exceptional way of life.

Since its establishment in 2016, Hometown Australia has gone from strength to strength in the Australian market. Building on the trusted reputation of Hometown America, we have delivered a proven model to homeowners creating a high standard of living, supported by the expertise and resources of a leading global operator.

With more than 12,500 homeowners across 60+ communities, Hometown Australia creates vibrant lifestyle communities where you can enjoy an independent way of living, stay active with quality amenities, build lasting social connections, and embrace lifestyle-rich locations – all without the premium price tag.

Position summary:

• Permanent part-time role, 20 hours per week
• Immediate start
• Police Check Required

We are currently seeking an energetic and committed individual to join our friendly team at our Community in Tweed Heads West as a Community Administration Assistant. Reporting directly to the Community Manager, the successful candidate will be responsible for all aspects of general administration and reception.

To be successful in this role, you will demonstrate the following capabilities:

Skills & Experience

• Manage reception area and greet residents, potential buyers, visitors and suppliers
• Operate office as per standard agreed hours
• Respond to email communication and answering of phones
• Banking and bank reconciliation
• Managing purchase cards, payment of invoices etc
• Prepare site agreements in consultation with HQ
• Maintain residents’ record and file
• Distribute Hometown Australia communication to residents 
• Collect rent and follow up on arrears 
• Perform relief manager duties at nearby communities as required 
• Address resident / guest complaints promptly or escalate to the relevant departments as necessary
• Provide caring involvement and good citizenship resulting in shared values, trust and respect.
• Persevere in accomplishing objectives with a sense of urgency for achieving results.

About you:

• Experience with tourist / residential parks, property, aged care / hospitality industry or similar;
• Excellent written and verbal communication skills;
• Experience with banking and reconciliation;
• Strong experience using MS Office suite;
• High level of motivation, enthusiasm and resilience.

How To Apply:

If you wish to join our growing company, please submit your application by using the Apply For This Job tab below.

All applications must be accompanied by a resume and cover letter.

Please note that to be considered for this role you must be able to work in Australia and be residing in Australia at the time of application. Only shortlisted candidates will be contacted. Recruitment agencies need not apply.