Salesforce CRM Developer

Key Accountabilities

Coordinates or directly executes the analysis to determine system requirements for new or enhanced systems in order to plans and provides estimatesEngages with business users, business/technical analysts, solution architects and others to understand needs and requirements for project and maintenance development tasksProvides technical acumen and troubleshooting expertise to solving a business problem or performing systems analysis, application design, development, unit testing and implementation to optimize delivery but also enable knowledge sharing and team capability build activitiesAllocates and coordinates the delivery activities to design, develop, test, implement and support applications in support of broader project and IT delivery plansParticipate and work on the design and coding of programs of all levels of complexity in alignment with business requirements and solution architecture for project and maintenance activitiesProvides technical support around production problems and other maintenance activities to ensure that applications are performing well and as designedMonitors and reviews work undertaken throughout the development phase to ensure appropriate use of resources and adherence to schedulesChallenges existing processes and practices to continuously drive efficiencies and technology delivery performanceCoordinates the provision of high-quality technical documentation and manuals that enable effective knowledge management, maintenance support and governanceKeeps up to date with developments in the digital technology space to ensure the project keeps up with best practices and new approachesAccountable for the software quality of development team and supporting QA and UAT activities to enhance solution qualityManages server and client builds for releases, coordinating closely with testing, infrastructure & release teams

Knowledge, Skills And Experience

A minimum of 6 – 10 years in a professional technical lead role for Salesforce CRM platform

development with knowledge of the entire application stack on Financial Cloud – Sales and

Services Cloud.

3+ years of project experience with packaged software or custom development implementations of CRM projects and platform with Salesforce Sales and Services cloudStrong understanding and experience of:Sales and Service Cloud (Mandatory)Integration patterns and Event based development for Salesforce CRM (Mandatory)Knowledge of Einstein Analytics (Mandatory)Integration with Other Salesforce applications such as Marketing Cloud, Tableau (Preferred)IVR implementation experience for scope of Salesforce CRM work (OptionalCI/CD and data migration techniques for Salesforce CRM (Mandatory)Hands on design and development of custom solutions on the force.com platform includingWork in Apex, VisualForce, Lightening components and data migration (Mandatory)One or more current Salesforce certifications (Administrator, Developer, Sales/Service Cloud, Advanced Administrator) would be highly desirableDegree in Computer Science or a related disciplineExtensive experience across all stages of the development lifecycleProven track record of managing mobile development delivering high quality Salesforce CRMSales and Service Cloud implementation for Financial Cloud based solutionDemonstrated experience developing in an Agile/DevOps environmentProven track record in successfully mentoring staff and building a strong team environmentExcellent negotiation, relationship building skills with Internal and External clientsStrong verbal and written communication skillsHCF IT Leaders Job Description Draft 3Excellent communication skills