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Next Hotel Melbourne
About Us At Next Hotel Melbourne, we create memorable guest experiences through genuine hospitality, contemporary design, and exceptional service. Located within Melbourne's iconic 80 Collins precinct, our hotel featu…
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About the role
About Us
At Next Hotel Melbourne, we create memorable guest experiences through genuine hospitality, contemporary design, and exceptional service. Located within Melbourne's iconic 80 Collins precinct, our hotel features 255 stylish guest rooms and suites, the award-winning La Madonna Restaurant & Bar, modern meeting spaces, a fitness centre, and thoughtfully curated Australian artwork.
We are passionate about creating an inclusive and supportive workplace where our people are encouraged to grow, collaborate, and deliver outstanding experiences for every guest. If you're looking to be part of a team that values excellence, innovation, and teamwork, we'd love to hear from you.
About the Role
As a Handyperson, you will ensure the hotel’s facilities, equipment, and guest areas are maintained to the highest standard. You’ll work closely with the Maintenance Manager, responding promptly to maintenance requests and contributing to a safe and efficient hotel environment.
Key Responsibilities
• Report system faults to the Maintenance Manager and support preventative maintenance programs.
• Conduct daily lighting checks and maintain the guest swimming pool.
• Clean and maintain hard-to-reach areas such as ceilings, light fittings, and air-conditioning filters.
• Inspect and service high-use items in guest rooms (doors, window openers, remote sensors, shower screens).
• Perform touch-up painting as required.
• Respond to maintenance requests within 30 minutes and communicate any delays.
• Complete urgent repairs promptly to minimise out-of-order room downtime.
• File job sheets for all work performed to maintain accurate maintenance records.
• Keep the workshop clean, organised, and safe.
• Maintain par stock levels of essential room hardware.
• Recommend improvements to systems and procedures.
• Perform minor building, plumbing, and tiling repairs.
• Inspect plant rooms for cleanliness and proper function.
• Support cost-saving initiatives and recycling efforts.
• Follow maintenance schedules and manufacturer instructions.
• Diagnose, troubleshoot, and repair machinery or components.
• Maintain safe work habits and comply with all safety procedures.
• Store flammable materials correctly.
• Use Lockout/Tagout procedures before repair work.
• Carry required tools and communication devices at all times.
• Report major faults, hazards, or unusual findings immediately.
• Manage waste and grease trap maintenance.
• Liaise with centre engineering for Fire/Life/Safety compliance.
• Induct contractors, verify documentation, and maintain contractor registers.
• Keep SDS registers up to date.
• Assist with engineering risk compliance checklists.
Qualifications & Experience
• 1–2 years’ experience in a similar maintenance or trade role.
• Strong knowledge of safe work practices.
• Ability to diagnose and resolve general maintenance issues.
• Basic skills in plumbing, tiling, painting, or building repairs.
• Strong communication skills and the ability to work independently or in a team.
Workplace Health & Safety Responsibilities
• Perform work safely and minimise risks to yourself and others.
• Follow Next Hotel Melbourne’s procedures for safety, emergency response, key management, and guest confidentiality.
• Use safe manual-handling practices and appropriate PPE.
• Maintain a clean and safe work environment.
• Support WHS committee processes and hazard reporting.
• Uphold Next Hotel Melbourne’s Code of Conduct and policies on Anti-Discrimination, Sexual Harassment, Equal Employment Opportunity, and HS&E.
• Be aware of environmental practices and follow them daily.
If you're committed to maintaining high standards and creating a safe, comfortable environment for guests and colleagues, we would love to hear from you.
Apply now and join the team at Next Hotel Melbourne!
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