Warehouse Assistant / Storeperson / Forklift Operator

About Us

Protecta Group is a proudly family owned, Australian business specialising in a niche range of temporary protection products and solutions. Since our establishment 20 years ago, we’ve experienced exceptional growth, particularly over the past decade and we have strong plans in place to ensure this momentum continues well into the future.

At Protecta, we know that our people are our greatest asset and our most valuable competitive advantage. Our values are more than just words. They define who we are and how we work every day. We’re making it easy for our customers, maximising every opportunity, helping people thrive, and consistently delivering beyond expectations. This mindset shapes our collaborative, supportive, culture and drives the exceptional experiences we create for both our customers and our team. Joining Protecta means being part of a company where your contributions are truly valued and your growth is supported.

About the Role

We’re looking for a reliable and motivated Warehouse Assistant to join our Operations team in Silverwater.

This is a hands-on role where you’ll play an important part in keeping our warehouse running smoothly. Your day-to-day will include picking and packing customer orders, receiving and managing stock, loading and unloading vehicles, and delivering products to customers when required.

We’re looking for someone who is organised, safety-focused and takes pride in their work. You’ll be a valued part of the warehouse team, so a positive attitude, strong work ethic and willingness to pitch in and get the job done are essential.

What you’ll be doing

• Pick, pack and dispatch customer orders accurately and efficiently.
• Receive, check and put away incoming stock.
• Load and unload delivery vehicles safely.
• Deliver products to customer sites when required.
• Complete stock checks, cycle counts and stocktakes to maintain inventory accuracy.
• Keep the warehouse clean, organised and safe.
• Operate forklifts and warehouse equipment safely and responsibly.
• Follow all WHS policies, procedures and safe work practices.
• Assist the wider warehouse team with general duties and day-to-day tasks.
• Provide friendly and professional service when dealing with customers and deliveries.
• Identify and report stock, safety or operational issues when they arise.

What you’ll bring

Essential

• Previous warehouse experience, including pick and pack.
• Current Forklift Licence.
• Current Driver’s Licence.
• Ability to safely perform manual handling and physical warehouse tasks.
• A strong commitment to workplace safety.
• Reliable attendance and a willingness to be part of a team.

We’d love to see

• Experience using warehouse or business systems (NetSuite experience is highly regarded).
• Experience using power tools in a workshop, warehouse or production environment.
• Good communication and customer service skills.
• Strong organisation and the ability to prioritise tasks.
• A practical, hands-on approach to problem solving.
• A positive can-do attitude and willingness to help wherever needed.

What do we offer?

• An opportunity to be part of a supportive and growing Australian family business that values its employees.
• A competitive remuneration package + super
• Inclusion in our uncapped profit share bonus program (GBS) after successful completion of probationary period.
• Recognition for your contributions through our Bonusly program.
• Full-time role – Monday to Friday.
• Optional Rostered Day Off (RDO) program, with the opportunity to accrue time for a paid day off each month.
• Convenient onsite parking.
• Access to our Employee Assistance Program (EAP) for confidential support and wellbeing.
• A warm team environment with regular culture and engagement initiatives.

If you are a reliable and motivated individual with the skills and attitude to excel in this role, we would love to hear from you!