Guest Experience and Pool Attendant Positions: Treasure Island Resort

Company Description

With properties in some of Australia’s most iconic locations, NRMA Parks & Resorts provide accommodation that suits every budget and style – from campsites to luxury resorts. We connect holidaymakers with over 50 incredible natural destinations that offer more than a change of scenery. 

Owned by the NRMA Group, we have a large team across our holiday parks, resorts and support office who love what they do, all working together to make holiday magic. Because creating unforgettable holidays is not just our job – it’s in our nature. 

Job Description

Casual Positions Available in Guest Activities, Pool Attendant or BOTH!

Ready to swap the usual routine for a job that feels like a holiday? If you’re looking for a flexible role to fit around school, family, other work, or just want to add some fun and adventure to your week, our Guest Experience team at Treasure Island Resort could be your perfect match!

• Flexible Shifts for Real Life: Our shifts run between 9am–9pm, so you can work around your own beach time, school drop-offs, study, or other jobs!
• Multiple Positions Available: Bring a friend or meet new ones.  There’s room for everyone
• Work Where Others Holiday: Enjoy the sea breeze, sunshine, and a team that’s all about fun and making magic happen for our guests

What You’ll Do

• Be the Heart of the Action: Deliver or oversee awesome activities and experiences for guests of all ages. Think games, crafts, poolside fun, and more
• Supervise the Pool: Keep our pool areas safe, friendly, and full of good vibes
• Host with Confidence: Don’t be shy! Interact with guests around the park, and make every guest feel like a VIP!
• Create Lasting Memories: Help families, kids, and guests make the most of their holiday.  No two days are ever the same

What You’ll Bring

• Valid Blue Card (Essential) 
• Current First Aid/CPR and 16+ for Pool Attendant roles (or willingness to obtain)
• An outgoing, bubbly personality—your energy is contagious!
• Confidence working with people of all ages (kids, parents, grandparents—everyone’s welcome)
• Ability to run outdoor activities and entertainment for large groups
• Cool under pressure and ready for the fast pace of peak periods
• Happy to take the spotlight, whether it’s on the mic or joining in the fun
• Strong customer service skills and a genuine love of making people smile
• Availability across weekends, public holidays, and school holidays.
• Most importantly: You bring the personality, we’ll handle the training!

What’s in it for you? 

At the NRMA we aren’t just about discounts (although you do get these too). We offer benefits to help make work and life just right for you!

• Progressive flexibility and well-being benefits to balance all of life's priorities
• Complimentary myNRMA Rewards membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants and much more
• Employee referral program where you may be eligible for a referral bonus of up to $2,000
• Potential to grow, progress or relocate your career and move around the NRMA Group or different locations with us.

Know you belong:

We’re for inclusion, diversity, and representing the members, guests, customers, and communities we serve. That’s why we welcome applications from First Nations, people with disability, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone else who wants to be part of our team. 

Ready to dive in? Multiple positions are up for grabs, so bring a mate! Apply now and get ready for a summer you’ll never forget.

As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.