IGA Blackheath- Customer Service

Join a team where people genuinely enjoy coming to work.

At The Dunn Group, we’re more than a service station or a convenience stop. We’re a family-owned Australian business that’s been serving communities across New South Wales for over 30 years, with convenience retail stores throughout Sydney, the Blue Mountains, Wagga Wagga and the Murray Valley.

Whether it’s a friendly chat over a Balmain Coffee Company coffee, fresh food from Supply – Your Local Food Store, or helping someone on their way, we believe the little moments make a big difference.

We’re looking for people who are positive, reliable and enjoy working with others. Experience is great, but attitude is everything. If you’re someone who takes pride in your work, enjoys helping customers and wants to be part of a supportive team, we’d love to meet you.

Why You’ll Love Working With Us

At The Dunn Group, you’ll join a team that genuinely looks out for one another. We work hard, celebrate our wins, support each other through challenges and create opportunities for our people to grow.

When you join us, you’ll enjoy:

• A welcoming, inclusive and supportive team culture.
• Leaders who invest in your training and development.
• Opportunities to build a long-term career across multiple locations.
• Flexible rosters and the opportunity to pick up additional shifts.
• Recognition for your contribution and commitment.
• A workplace that genuinely values wellbeing and respect.
• The opportunity to become a permanent part-time team member for suitable employees.

We’re proud to be a Mental Health First Aid Skilled Workplace, because caring for our people is just as important as caring for our customers.

About the Role

Every shift is different at IGA Blackheath. You’ll be part of a fast-paced team delivering exceptional customer experiences while keeping our stores safe, clean and well presented.

Your day may include:

• Providing friendly and genuine customer service.
• Preparing quality food and barista-made coffee.
• Processing sales transactions.
• Maintaining store presentation and merchandising.
• Restocking shelves.
• Following food safety, workplace safety and operational procedures.
• Working together with your teammates to deliver an outstanding experience for every customer.

Shift Information

We’re currently recruiting for:

• Afternoon shifts (approximately 1:00 pm – 9:00 pm)
• We offer a minimum of 22 hours per week
• As our stores operate 24 hours a day, 7 days a week, weekend availability is essential, along with reliable transport to and from work.

What We’re Looking For

You’ll fit right in if you:

• Enjoy connecting with people.
• Have a positive attitude and strong work ethic.
• Thrive in a busy environment.
• Take pride in keeping things clean, organised and safe.
• Are dependable, adaptable and a great team player.
• Want to learn new skills and grow your career.
• Love great coffee, fresh food and delivering outstanding service.

Ready to Join Us?

If you’re looking for more than just a job and want to be part of a business where your contribution is recognised and your career can grow, we’d love to hear from you.

Apply today through Employment Hero or Indeed, or email your resume and cover letter to recruitment@thedunngroup.com.au.

The Dunn Group is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating a workplace where everyone feels welcome, respected and supported.

Award rates apply. Junior rates apply where applicable.

Pay: $36.85 – $48.07 per hour

Benefits:

• Employee discount
• Free drinks

Ability to commute/relocate:

• Blackheath NSW 2785: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Do you have unrestricted working rights in Australia and the ability to work up to 38 hours per week?
• Have you previously been employed by The Dunn Group?
• Are you over the age of 18 years?
• Do you have barista experience?
• What days of the week are you available to work 1pm-9pm?
• What other availability do you have?

Experience:

• Customer Service: 1 year (Required)
• Cash Handling: 1 year (Preferred)

Work Authorisation:

• Australia (Required)

Work Location: In person