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About the role
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Posted today
Print job
Hospitality Manager
Exchange Hotel Kyogle Kyogle NSW 2474
Permanent Full time
Base pay Above avg.
$80,000 - $90,000
Match score
Key points we found
Lead and manage front-of-house operations at the venue.Ensure exceptional customer service and efficient daily operations.Coordinate staff management, training, and venue events.
The Exchange Kyogle Pty Ltd t/a Exchange Hotel Kyogle has been a proud part of the local community for many years, offering guests comfortable, quality accommodation, great food and a welcoming country pub atmosphere. With regular live bands and entertainment, Hotel Kyogle is a vibrant place to work and a popular destination for locals and visitors alike. We’re looking for great people to join our team and be part of this exciting and friendly venue.
We are currently seeking an experienced and motivated Hospitality Manager to lead our front-of-house operations and help drive the continued success of our venue.
Key Responsibilities
Team Leadership & Venue Operations
Manage the day-to-day operations of the venue, including the restaurant, bars, and function spaces.Lead, supervise and motivate a team of 10+ hospitality employees, ensuring exceptional customer service and efficient daily operations.Coordinate staff rosters, monitor performance, provide coaching and assist with recruitment and training.Ensure all shifts operate efficiently while maintaining high service standards.
Operational & Business Management
Manage labour costs, wages, stock control, purchasing and inventory.Monitor daily trading performance and implement strategies to improve operational efficiency and profitability.Ensure compliance with liquor licensing, food safety, WHS legislation and company policies.Maintain venue presentation, cleanliness and operational standards.
Customer Experience
Deliver exceptional customer service and promptly resolve customer enquiries and complaints.Oversee reservations, group bookings and daily service operations.Ensure food and beverage service consistently meets The Exchange Hotel's quality standards.
Functions & Events
Coordinate the successful delivery of private functions and special occasions.Liaise with clients and internal teams to ensure events are delivered professionally and exceed customer expectations.Support the operation of major entertainment events including live music, DJs and promotional nights.
Marketing & Business Development
Assist in implementing venue promotions, seasonal campaigns and special events.Support initiatives that increase customer engagement, repeat visitation and venue revenue.
About You
To be successful in this role you will have:
At least 1 year of experience in a Hospitality Manger, Hotel Manager, Venue Manager, Operations Manager or similar management role.Strong leadership experience within a hotel, restaurant, bar or large hospitality venue.Demonstrated experience managing staff, rostering, stock control, purchasing, budgets and daily venue operations.Experience coordinating functions, events or entertainment venues.Excellent communication, organisational and customer service skills.Strong problem-solving ability and the capacity to perform under pressure.A genuine passion for hospitality and creating outstanding customer experiences.
Apply Now
If this sounds like the opportunity for you, we'd love to hear from you.
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Skills
Budget management
Conflict Resolution
Customer service
Event Delivery
Event planning
Food safety compliance
Leadership
Marketing Support
multitasking
Organisation skills
Problem solving
Rostering
Staff management
Stock control
Team leadership
Venue operations
WHS Legislation Compliance
More details
Expiring date
13 Sep 2026
Date posted
14 Aug 2026
Category
Hospo, Tourism & Food Services
Occupation
Management & Senior Leadership
Contract type
Permanent
Work type
Full time
Job mode
Onsite / Standard business hours
Industry
Accommodation and Food Services
Sector
Privately held company
Company size
11 to 50
Exchange Hotel Kyogle
11 to 50
Company size
Pay insights
Market average based on all Management & Senior Leadership (Hospitality, Tourism & Food Services) jobs in North Coast NSW
Above avg. range
$80k - $90k
Market average
$72k
$58k - $71k
112 jobs
$71k - $84k
21 jobs
$84k - $97k
3 jobs
$97k - $110k
16 jobs
$110k - $123k
1 jobs
$123k - $135k
0 jobs
$135k - $148k
1 jobs
$148k - $161k
0 jobs
$161k - $174k
0 jobs
$174k - $187k
1 jobs
$72k
Market average
$58k
$187k
This job pays above average
[ 473, 200, 432, 432, 200, 473 ]
[ 473, 200, 432, 432, 200, 473 ]
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The Exchange Kyogle Pty Ltd t/a Exchange Hotel Kyogle has been a proud part of the local community for many years, offering guests comfortable, quality accommodation, great food and a welcoming country pub atmosphere. With regular live bands and entertainment, Hotel Kyogle is a vibrant place to work and a popular destination for locals and visitors alike. We’re looking for great people to join our team and be part of this exciting and friendly venue.
We are currently seeking an experienced and motivated Hospitality Manager to lead our front-of-house operations and help drive the continued success of our venue.
Key Responsibilities
Team Leadership & Venue Operations
Manage the day-to-day operations of the venue, including the restaurant, bars, and function spaces.Lead, supervise and motivate a team of 10+ hospitality employees, ensuring exceptional customer service and efficient daily operations.Coordinate staff rosters, monitor performance, provide coaching and assist with recruitment and training.Ensure all shifts operate efficiently while maintaining high service standards.
Operational & Business Management
Manage labour costs, wages, stock control, purchasing and inventory.Monitor daily trading performance and implement strategies to improve operational efficiency and profitability.Ensure compliance with liquor licensing, food safety, WHS legislation and company policies.Maintain venue presentation, cleanliness and operational standards.
Customer Experience
Deliver exceptional customer service and promptly resolve customer enquiries and complaints.Oversee reservations, group bookings and daily service operations.Ensure food and beverage service consistently meets The Exchange Hotel's quality standards.
Functions & Events
Coordinate the successful delivery of private functions and special occasions.Liaise with clients and internal teams to ensure events are delivered professionally and exceed customer expectations.Support the operation of major entertainment events including live music, DJs and promotional nights.
Marketing & Business Development
Assist in implementing venue promotions, seasonal campaigns and special events.Support initiatives that increase customer engagement, repeat visitation and venue revenue.
To Be Successful In This Role You Will Have:
At least 1 year of experience in a Hospitality Manger, Hotel Manager, Venue Manager, Operations Manager or similar management role.Strong leadership experience within a hotel, restaurant, bar or large hospitality venue.Demonstrated experience managing staff, rostering, stock control, purchasing, budgets and daily venue operations.Experience coordinating functions, events or entertainment venues.Excellent communication, organisational and customer service skills.Strong problem-solving ability and the capacity to perform under pressure.A genuine passion for hospitality and creating outstanding customer experiences.
Apply Now
If this sounds like the opportunity for you, we'd love to hear from you.
sign in above to apply · via jobs.theshout.com.au
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