Disability Support Worker (in-home | 24/7 care) - Mitcham

Are you passionate about making a difference in people’s lives? Do you thrive in person-centred environments that promote independence and empowerment?

Our client is seeking reliable, committed Disability Support Workers to deliver high-quality support an NDIS participant living in-home in the Mitcham area.

This role would suit individuals who can maintain consistent availability in line with rostered care requirements, ensuring participants receive stable, reliable support.

Must have availability to work a minimum of 3-full days, Monday to Friday, for both day and night (passive) shifts.

Example:

Monday, Tuesday & Friday

*Must be prepared and available to work day or nIght shifts on Tuesday & Friday, meaning you would end your shift on Wednesday or Saturday morning.

About the Role

As a Disability Support Worker, you will support NDIS participants to live as independently as possible while maintaining dignity, choice and control in their home environment.

You will assist with daily living activities, promote community participation, and support individuals to work towards their personal goals in a structured, team-based support setting.

Key Responsibilities

• Provide personalised support with daily activities such as meal preparation, medication assistance, personal care, and household tasks
• Encourage independence, social inclusion, and skill development
• Support participants with complex needs, including behaviours of concern
• Follow individual support plans and assist participants to achieve their goals
• Maintain accurate documentation and report any changes in participant needs
• Build respectful relationships with participants, families, and allied professionals
• Deliver support in line with NDIS Practice Standards and organisational policies

Availability & Commitment (Important)

We operate 24 hours a day, 7 days a week.

Successful applicants must be able to commit to the availability provided during recruitment, which will form the basis of roster allocation.

• Ability to work a minimum of 3 full days a week (both day and night shifts)
• Day shift start times between 8:00am - 10:00am to 4:00pm to 7:00pm
• Night shift (passive sleepover) start times between 4:00pm to 7:00pm to 8:00am - 10:00am

To support continuity of care for participants:

• Staff are expected to maintain their agreed availability after commencement
• Rosters may include day, evening, overnight, weekend, and public holiday shifts
• Ongoing employment and shift allocation are dependent on maintaining reasonable availability for rostered shifts
• Experienced with high-intensity supports
• Proactive and confident in their approach
• Reliable, trustworthy and consistent
• Able to build strong rapport and maintain professional boundaries
• Comfortable working independently and taking initiative
• Person-centred and genuinely engaged in supporting the client

We understand circumstances can change and will consider reasonable requests for adjustments where appropriate; however, frequent or ongoing changes to availability may impact roster allocation and role suitability.

About You

You are someone who:

• Demonstrates empathy, patience, and professionalism
• Is reliable and committed to providing consistent support to participants
• Values teamwork and clear communication
• Is comfortable supporting people with varying support needs, including mental health or dual diagnosis

·      Understands the importance of continuity of care in a residential support environment

Experience in Supported Independent Living (SIL) or residential disability support is highly regarded.

What We’re Looking For:

Important: As continuity of care is critical in Supported Independent Living environments, applicants will be asked to confirm their ongoing availability during recruitment. Applicants should only apply if they can reasonably maintain the availability they nominate for roster planning purposes.

We are seeking Disability Support Workers who demonstrate the following qualities and commitments:

• A strong understanding of person-centred practice and active support principles, supporting participants to build independence, choice and control.

• A collaborative team approach, with the ability to work effectively alongside colleagues, families, and allied health professionals.

• A commitment to delivering support using a strengths-based approach, focusing on participants’ abilities, goals and capacity-building.

o Capacity to complete up to two sleepover shifts per week (approximately 6:00pm–8:00am)

o Ability to maintain the availability provided during recruitment, as rosters are developed based on staff availability to ensure continuity of care for participants.

• A proactive and engaged approach to supporting participants, including actively interacting, communicating and building meaningful relationships.

• A genuine interest in supporting participants to achieve their goals, build life skills and participate in community activities.

• The ability to research, plan and support participation in community activities, events, courses or volunteer opportunities aligned with participants’ interests.

• The flexibility to adapt support approaches to suit the individual needs, preferences and personalities of participants.

• A commitment to following organisational policies, procedures and NDIS Practice Standards to ensure safe and high-quality service delivery within the framework of the National Disability Insurance Scheme.

• Strong time management and reliability, including punctual attendance at rostered shifts and timely completion of required documentation and incident reports.

• A professional and respectful approach to the workplace, contributing positively to team culture.

• The ability to plan and communicate leave requests in advance, where possible, recognising the importance of consistent support and continuity of care.

Qualifications & Requirements

• Certificate III or IV in Disability, Individual Support or similar (or working towards)
• Current NDIS Worker Screening Check
• Working With Children Check
• Valid First Aid & CPR (HLTAID011)
• Current Australian Driver’s Licence
• Evidence of COVID-19 vaccination (if required by organisational policy or health guidance)
• Experience with manual handling and personal care is desirable
• Ability to work a minimum of 3 consecutive days a week (both day and night shifts)
• Day shift start times between 8:00am - 10:00am to 4:00pm to 7:00pm
• Night shift (passive sleepover) start times between 4:00pm to 7:00pm to 8:00am - 10:00am
• Be flexible to work across SILs in Footscray, Sunshine, Cairnlea, Fairfield and St Albans

Why Work With Us?

• Flexible shifts across a 24/7 roster
• Supportive and inclusive team culture
• Ongoing training and professional development
• Opportunities for career growth within a values-driven organisation
• Make a genuine difference in the lives of people living with disability

Apply today and join a purpose-driven team supporting people to live meaningful and independent lives.