Medical Receptionist – Wunan Health

Medical Receptionist – Full Time

Join the Wunan Health team!

Are you looking to be part of a growing organisation that values its people and makes a genuine difference in the community?

At Wunan Health, you’ll enjoy:

• A supportive, collaborative and energetic team environment
• Meaningful work that contributes to better health outcomes
• A healthy work/life balance

About Wunan Health

Wunan Health & Well-Being Centre is a multidisciplinary, accredited healthcare provider delivering high-quality services throughout the East Kimberley. Conveniently located in a modern, purpose-built facility in the heart of Kununurra, Wunan Health is proudly owned and operated by Wunan Foundation, an East Kimberley Aboriginal development organisation.

As a rapidly expanding organisation, Wunan Health provides a range of services including:

• General Practice (GP) Clinic
• Allied Health Services
• headspace Kununurra
• Kununurra Withdrawal and Intervention Centre (KWIC)

We are seeking an experienced and motivated Medical Receptionist to join our administration team in a full-time capacity. This is a pivotal frontline role supporting our health services, with opportunities to work across either the GP/Allied Health Clinic or headspace Kununurra.

About the Role

We are looking for someone who demonstrates professionalism, discretion and exceptional customer service. You will thrive in a fast-paced environment, be highly organised, and have the ability to manage competing priorities while working both independently and as part of a multidisciplinary team.

Flexibility to provide administrative support across Wunan Health services is essential.

Previous experience in an administrative or medical reception role is highly desirable.

Key Responsibilities

• Provide a welcoming and professional first point of contact for patients and visitors.
• Answer telephone enquiries courteously and efficiently.
• Receive and communicate messages verbally, electronically and in writing.
• Liaise compassionately with patients, families and carers.
• Communicate effectively with GPs, allied health professionals and other stakeholders.
• Schedule appointments using a computerised booking system.
• Scan, file and manage electronic documentation.
• Process banking, mail and EFTPOS transactions.
• Utilise Microsoft Office and practice management software, including Best Practice (BP).
• Work collaboratively within the administration team while independently managing allocated tasks.

About You

You will have:

• Previous administration or medical reception experience.
• Excellent communication and interpersonal skills.
• Strong organisational and time management abilities.
• A high level of professionalism and confidentiality.
• The ability to multitask and remain calm under pressure.
• Strong computer skills and confidence using Microsoft Office applications.
• Experience with Best Practice (BP) software (desirable).

Benefits

• Competitive salary.
• Salary packaging options, including meal and entertainment benefits.
• Five weeks annual leave.
• No work on public holidays.
• Supportive, inclusive and values-driven workplace.
• Opportunity to work alongside experienced clinicians and multidisciplinary health professionals.
• Ongoing opportunities to contribute across a diverse range of health services.

How to Apply

Please submit the following via email to PracticeManager@wunanhealth.org.au:

• Cover letter
• Current CV
• Two recent professional referees

For further information, please contact:

• Ramona Bader, Senior Medical Receptionist – (08) 9168 1001
• Shainaye Cahill, Centre Manager, headspace Kununurra – (08) 9166 5797

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

Pre-employment Requirements

• Satisfactory National Criminal History Check (issued within the last six months).
• Current unrestricted Australian Class C Driver’s Licence.

All preferred applicants will be required to undergo a National Criminal History Check and/or Working with Children Check. A criminal record does not automatically preclude an applicant from employment. Each application will be assessed on its individual merits.

Applications close: Friday, 4th September 2026

Wunan Health reserves the right to commence the recruitment process and/or close applications prior to the advertised closing date should a suitable candidate be identified.