Food Service Assistant

About the role

Mater is seeking a friendly and reliable Food Service Assistant to join our Redland team on a casual basis.

As a Food Service Assistant, you will play a key role in ensuring our patients enjoy a safe, efficient, and high-quality meal service experience, contributing to the compassionate care Mater is known for. We are seeking a candidate who is flexible and able to work any day of the week on a rotating roster.

Salary range: $32.02 - $34.52 per hour plus superannuation and access to not-for-profit salary packaging up to $15,900  + access to many staff benefits! 

What you’ll be doing

As a Food Service Assistant, you will transport patient meal trolleys, deliver meals to patients promptly, and adhere to all food safety guidelines. You will greet patients courteously, understand their dietary needs, and work collaboratively with the kitchen team to meet service standards. Additionally, you will contribute to maintaining equipment, and upholding health and safety protocols as well as meal delivery the role will entail working on the Plating Line in the kitchens. Some of their duties are:

• Preparing, plating, assembling and restocking food items according to patient orders and dietary requirements
• Accurately allocating food items to trays according to patient orders
• Performing dishwashing and general cleaning duties

About you

We are looking for a team-oriented, dependable individual with a passion for supporting patients through excellent service, who has:

• Availability to work any day of the week. This does not mean you will work all 7 days, however the ideal candidate would be readily available on any day (occasionally at short notice), as this role supports shift coverage on a permanent rotating roster
• Completion of Food Safety & Hygiene Training
• Ability to follow procedures, recipes, and dietary requirements accurately
• Strong communication and interpersonal skills with a friendly, professional approach
• Ability to work independently and as part of a team in a fast-paced environment
• Commitment to maintaining patient safety, confidentiality, and quality service standards
  

Why join us?

Mater is Queensland’s largest not-for-profit healthcare provider, delivering exceptional care to nearly 700,000 patients each year across 11 (soon to be 12) hospitals. We’re leaders in healthcare, education,  fundraising & philanthropy and research — and it’s our people who make the difference.

We’re looking for passionate individuals to join our team and help shape the future of care. At Mater, you’ll be part of a purpose-driven organisation that values innovation, compassion, and excellence.

• Increase your take-home pay with generous salary packaging options, including meal and entertainment benefits
• Grow your career with access to industry-leading training and professional development through Mater Education
• Wellbeing support through our Employee Assistance Program and on-site pastoral care teams
• Access a range of health and wellbeing services with a corporate discount on private health insurance
• Exclusive discounts across dining, retail, travel, accommodation (just to name a few!)
• Stay active with unlimited access to discounted gyms via the Fitness Passport program
• Convenient, discounted on-site parking
• Enjoy great food with reduced prices at our campus cafés and coffee spots
• Join Queensland’s Largest and Most Innovative Not-for-Profit Healthcare Team

Be part of something bigger. Make your move with Mater. #GETBETTERWITHMATER

Applications close Sunday 30th August –please note, we may contact applicants prior to the closing date, please do not hesitate to APPLY NOW. Direct applications only — we are not engaging recruitment agencies at this time. All successful candidates may be required to complete pre‑employment checks (including criminal history, working rights, medical and working with children checks).

Mater offers a safe, supportive, flexible and inclusive workplace where everyone is valued. We welcome applications from people of all backgrounds and abilities. Visit our Reconciliation webpage. 

Mater ensures all children have an environment suitable for their safety and wellbeing through proper supervision and safeguarding practices.