Intelligence Support Officer

Keeping registration intelligence moving through accurate information, coordination, and support.

About the Role:

The Intelligence Support Officer supports the Regulatory Intelligence Team by responding to interstate regulator enquiries relating to practitioner registration under Automatic Deemed Registration and Mutual Recognition, while also managing documentation, records, registers, information coordination, and the team inbox.

What we are looking for:

• Provide administrative support to the Regulatory Intelligence Team, including documentation and correspondence preparation, task coordination, inbox management, and basic finance-related activities.
• Respond to enquiries and assist with gathering, coordinating, and communicating building and plumbing-related information to staff and stakeholders.
• Monitor and manage shared inboxes, allocate work items, maintain records, and update registers, databases, and templates.
• Support reporting and continuous improvement initiatives by ensuring accurate data management, identifying process improvements, and contributing to a collaborative team environment.

For specific responsibilities please review the attached position description.

This position is only open to applicants with relevant rights to work in Australia.

About the BPC

BPC is Victoria's regulator for building and plumbing. 

It supports the growing Victorian community through the developments of harms-based regulation that is proactive and informed by data and intelligence. The BPC regulates for better consumer outcomes and is committed to safety, compliance and buildings that last. 

The BPC's aim is to improve the experience for consumers in the building system by overseeing all aspects of building quality control - regulation, insurance and dispute resolution. The BPC aspires to be a leading and trusted regulator, emphasising consumer outcomes, clear communication with practitioners, efficient processes, and a commitment to public interest 

The BPC brings key regulatory, dispute resolution, and insurance functions related to the building and plumbing industry together under one roof, streamlining the process for consumers and industry, and enabling the regulator to have oversight of all complaints so they can be handled more effectively and efficiently.

Commitment to Diversity

We celebrate the diversity of our workforce.

The BPC values the benefits all our differences make and takes inclusion seriously. We welcome applications from Aboriginal and Torres Strait Islander people; Women, including into leadership and non-traditional areas; Neurodivergent people, People with Disability; Culturally and Linguistically Diverse/Marginalised people; Sexually and Gender Diverse people and from people at all stages of their careers. In short, we welcome people from all backgrounds and communities.

We are committed to making our recruitment process accessible. If you have any accessibility requirements or need adjustments, please contact us at *******@bpc.vic.gov.au.

Flexible work arrangements are available we encourage you to discuss any preferences during the recruitment process.

How to Apply 

We require you to upload:

• an up-to-date resume.
• a cover letter detailing why you are interested in the opportunity and highlighting the skills and experience relevant to the responsibilities of this position and the key selection criteria.
• any other qualifications or licence if applicable

Important information  

Only electronic applications submitted via careers.vic.gov.au will be accepted. 

Candidates deemed suitable from a selection process may be considered for identical or similar vacancies within 6 months .