Service Sales Specialist

Job Description

Job Summary

Our Services business is critical to our customers’ operational success—and you will play a key role in driving that success.

We are seeking a dynamic and customer-focused Service Sales Specialist to join the Tetra Pak Services Sales Team. In this role, you will be responsible for managing and growing sales of new Plate Heat Exchangers, Plate Heat Exchanger spare parts and services, and the Plant Components spare parts portfolio.

As the primary point of contact, you will partner with customers across the Food & Beverage industry to understand their operational needs, resolve challenges, and deliver tailored solutions that enable mutual growth. You will identify new business opportunities within both existing and prospective accounts and expand our Services portfolio presence.

The position is based in Melbourne, Australia.

You will be travelling up to 50% of your time to our customer sites.

Tetra Pak is not sponsoring work visas or relocation for this position.

What You Will Do

As a Service Sales Specialist, you will:

Translate global and regional strategies into actionable market plans, including forecasting and three-year planningDevelop a deep understanding of customer purchasing drivers from a services perspectiveCreate, implement, and follow up on sales and business strategies for assigned PortfolioProactively assess and analyse customer needs to identify growth opportunitiesLead opportunity management, including cross-selling and up-selling, using value-based selling approaches Negotiate and close deals while driving profitable service contract growthContribute to and execute sales plans for key accountsCollaborate with internal stakeholders to develop and deliver service business plansMonitor customer satisfaction, service performance, and profitabilityDrive quality planning initiatives and track performance against agreed targets

We believe you have

Profile Description

We believe you have

A strong blend of commercial acumen, technical understanding, and customer focusMinimum 5 years of experience in sales, business development, account management, or a customer-facing roleSelf-drive with the ability to work autonomously and deliver resultsStrong “hunter” mindset with a proven ability to identify and convert new opportunitiesExcellent consultative selling and communication skillsDemonstrated success in building long-term customer relationships and closing dealsQuick learning skills with strong presentation and influencing skillPreferably experience with Plate Heat exchangers or Plant components technical or sales

We Offer

We Offer You

A variety of exciting challenges with ample opportunities for development and training in a truly global landscapeA culture that pioneers a spirit of innovation where our industry experts drive visible resultsAn equal opportunity employment experience that values diversity and inclusionMarket competitive compensation and benefits with flexible working arrangements

Apply Now

If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/.

This job posting expires on September 1, 2026.

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.