Planning & Statutory Services Support Assistant

About Indigo Shire Council

Indigo Shire Council is located in picturesque North East Victoria, amidst Australia's most significant collection of historic towns, with offices in Beechworth, Yackandandah, Rutherglen and Chiltern. Blend your career with a regional lifestyle by enjoying the food, wine, history, natural landscapes, sports, and hobbies on offer.

Indigo Shire Council offers a dynamic workplace where you can make a real difference in our vibrant rural community. We prioritise your growth with ongoing professional development and offer flexible work arrangements, where operationally possible, to support a healthy work-life balance.

About The Role

In this role you will provide high-quality administrative and customer support to the Planning & Statutory Services team, helping deliver efficient and compliant planning, building, environmental health and local laws services. Act as the first point of contact for customer enquiries, ensuring timely advice, effective triage and professional service. Maintain accurate records, prepare statutory documentation and support planning processes in line with legislative and Council requirements.

Key Responsibilities

Provide administrative support across Planning, Building, Environmental Health, Local Laws and Heritage services. Manage customer enquiries, applications, permits and statutory records with accuracy and professionalism. Prepare public notices, correspondence and planning documentation to support legislative compliance. Maintain information, records and spatial systems to ensure data integrity, transparency and efficient service delivery.

About You

We're looking for someone who gets genuine satisfaction from keeping things organised, loves helping people and can juggle a variety of tasks without missing the details. You'll be a proactive team player with excellent customer service skills, a knack for solving problems and the confidence to manage competing priorities in a fast-paced environment. If you enjoy bringing order to complexity, learning new systems and making sure things run smoothly behind the scenes, you'll fit right in and we'd love to hear from you.

We're Looking For Someone Who

📋 Loves organisation, keeps accurate records and takes pride in getting the details right.🤝 Enjoys helping people, communicates clearly and builds positive relationships with customers and colleagues.⚖️ Can prioritise competing tasks, exercise sound judgement and work confidently within policies, legislation and timeframes.💻 Brings strong administration experience, is comfortable using a range of business systems and ideally has experience in local government, planning, building, environmental health or a similar compliance-focused environment.

Mandatory Checks And Pre-employment Requirements

2 x Reference ChecksCurrent Driver's LicenceNational Police Check

Interested?

For further details, refer to the position description attached or contact Sarah Cleverley in the Planning team for a confidential discussion on 03 5728 8000.

Discover more about our beautiful region by exploring the townships of Rutherglen, Beechworth, Yackandandah and Chiltern.

To Apply

Please submit your resume, cover letter and a separate document addressing each of the Selection Criteria questions, these can be found on the last page of the Position Description.

Applications close Sunday 23 August 2026 - shortlisting may commence before the close date.

Indigo Shire Council is an Equal Opportunity Employer. We value diversity and inclusion and we welcome candidates from all backgrounds. If you have a reasonable adjustment, support, or access requirement, we encourage you to inform us through your application or email employment@indigoshire.vic.gov.au.

Why Choose Indigo Shire Council?

We are deeply committed to our Purpose of Making Life Better in Indigo Shire by prioritising our community's needs at every level. Our Values of being safe and supported, committed and having integrity, being collaborative and open, and being strategic and professional create a culture where everyone feels valued and empowered. Our work is highly dynamic and our workplace thrives on flexibility, offering you the opportunity to shape your professional journey in line with your unique needs and aspirations.

We Offer

Flexible Working Arrangements: We recognise that flexible working arrangements can assist employees in maintaining a healthy work/life balance. Flexible working arrangements offered to our staff include, revised starting and finishing times, part time hours, working from home and time in lieu.Training, Development and Career Progression Opportunities: We provide training opportunities for career growth through internal and external programs.Parental Leave: Permanent full time or part time employees are entitled to generous parental leave provisions including primary, secondary and grandparent leave.Social Club Membership: The Social Club creates opportunities for staff to interact with each other. Employees can join the social club and enjoy access to a wide range of social and recreational activities and discounts.Employee Assistance Program: A free confidential offsite counselling program is available for employees and their immediate family members (living in the employee's household) to use at any time during or outside work hours.