Aboriginal Health Liaison Officer

Aboriginal Health Liaison Officer

Position Title: Aboriginal Health Liaison Officer
Classification: HS3
Department: Cultural Safety

Applications Open:

What We Offer
At Bass Coast Health, we value and support our staff. As part of our team, you'll enjoy a range of employee benefits, including:

• Access to the Employee Assistance Program (EAP)

• Free onsite parking

• Petrol discounts at a local station

• Onsite accommodation (where applicable)

• Health and wellbeing initiatives

• Discounted gym memberships at a local fitness centre

About the Role: Permanent Part Time 64 Hours Per Fortnight  

Wonthaggi Campus- May be required to work across all sites

For a copy of the Position Description, please contact Regional Care Group HR via HR@basscoasthealth.org.au

The role of the Aboriginal Health Liaison Officer is to provide culturally safe support to Aboriginal or Torres Strait Islander patients and families by empowering them to participate fully in their health care management, to achieve better health outcomes. Bayside Health are committed to closing the gap and improving health outcomes and experiences for Aboriginal and Torres Strait Islander peoples. The role will work for the Regional Care Group and be based at Wonthaggi and Leongatha sites with some travel to other Regional Care Group sites.

Key duties and responsibilities

Internal services:

• Provide social and cultural support with empathy

• Be a conduit between Aboriginal and Torres Strait Islander clients and staff

• Advocate for clients

• Providing a culturally safe place for clients and families

• Attend multi-disciplinary team or committee meetings as invited

• Attend to the Aboriginal and Torres Strait Islander email inbox each day and provide support in Emergency Department/Urgent Care Centres as/when required

• Facilitate timely, appropriate and effective access to culturally appropriate health care

• Participate in cultural safety education under the cultural safety plan

• Liaise, advocate with and on behalf of Aboriginal and Torres Strait Islander clients who are hospitalised or are receiving outpatient services

• Educate patients around Close the Gap resources and refer to Clinical Nurse Consultant for linking patients with Closing the Gap.

• Arrange referrals and coordination of services to internal and external services to and for clients and families

• Work together with Bayside Health Alfred Care Group, Bayside Health Peninsula Health Care Group providing care and support to Aboriginal patients and community.

• Complete accurate and timely documentation of all patient involvement

• Enter timely and accurate data into data management system

• External Services:

• Escort clients to medical appointments (when requested and able)

• Participate in health promotion activities for community members where relevant

• Partner with other health services to provide coordinated care for patients and community

Key capabilities

• This role supports the development and implementation of the Reconciliation Action Plan and Cultural Safety Plan and key Aboriginal and Torres Strait Islander initiatives internally and with our partners.

• Collaborate with Aboriginal Clinical Nurse Consultant and Aboriginal Health Nurse in client case management

• Attend Aboriginal Health Team staff and muster meetings

• Attend First Peoples Advisory Committee meetings

• Attend Reconciliation Action Plan Working Group

• Attend Regional Aboriginal Hospital Liaison Officer network

• Attend annual state-wide Aboriginal Hospital Liaison Officer conference

• Participate in Professional Development

Mandatory Requirements:

• Must identify as an Australian Aboriginal and/or Torres Strait Islander

• Demonstrate: − Moderate level of English literacy, numeracy skills and computer literacy, demonstrating an ability to contribute to and prepare submissions or reports through the competent use of Microsoft office and other platforms

• An organised approach to work; effectively managing responsibilities and own priorities

• High level teamwork and communication skills; demonstrating strong interpersonal, communication and presentation skills and an ability to liaise with the Executive team and staff

• A proven reliable and relevant work history

• Understands the importance of confidentiality and privacy and demonstrates this in their everyday practice

• Commitment to professional development/up skilling

• Commitment to the care and support to the Aboriginal and Torres Strait Islander Community, demonstrating experience with helping clients with cultural safety in a health setting

• Local community knowledge

• An understanding of culturally safe holistic approach to health care

• Experience of working with knowledge and understanding of Aboriginal culture and how to effectively communicate with Aboriginal people is essential

• Experience working effectively and sensitively with Aboriginal young people, families, communities and service providers

• Undertake Multi-Agency Risk Assessment Management (MARAM) framework training as appropriate to your position and adhere to related policies

• Relationship management skills and the ability to deal with a diverse, and often competing, range of community needs

• A valid Police Check

• Healthcare to whom the mandatory vaccination (influenza vaccination) directions apply, will be required to be vaccinated annually

• Desirable

• Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health Care Practice, Health Work (or equivalent) through an accredited education provider, or be willing to attain it.

• Minimum of 3 years’ experience in the provision of Aboriginal primary health care

• Demonstrated experienced with disease prevention and health promotion activities
  
  

How To Apply:

A cover letter outlining your suitability for the role Via Seek

📅 Applications close on 23/08/2026

For further information, please refer to the Position Description or contact the HR department at (03) •••• •151