Retail Assistant & Pool Technician

About the role

Poolwerx is Australia's largest franchised Pool and Spa care network of retail stores and mobile vans. We are looking for a Full Time Pool & Spa Service Technician and a Casual Retail Assistant to join our dynamic fast-growing Poolwerx Cranbourne & Dandenong Team. Get the real connection, energy and team spirit of working within a highly motivated local business.

Key responsibilities

• Cleaning of residential swimming pools and spas

• Expertly diagnosing and fixing equipment issues

• Testing and treating water to ensure optimal water chemistry

• Professional installation, maintenance, and repair of high-performance pool equipment, including pumps, filtration systems, chlorinators and automated pool cleaners

• Perform basic marketing activities while in field

• Organise and manage stock as required

About you

• Take pride in your work and have high attention to detail

• Willingness to learn with technical aptitude

• Be punctual, reliable and able to work unsupervised

• Be physically fit as manual labour and lifting are performed daily (for techs only)

• Have great problem solving and time management skills

• Be well presented, friendly and have good communication skills

• Enjoy the outdoors and engaging with customers

• Have a current driver's license

• Be able to identify and capitalise on sales opportunities

Benefits

• Fully maintained company vehicle (Techs only), equipment and company uniform

• Competitive remuneration package to reflect and reward your skill set and experience

• Attractive bonus incentive

• Extra weekend hours for those that are interested

• Comprehensive training and ongoing support

• A company that can offer you stability and career advancement opportunities

• On the Job Training & Continuous Upskilling provided

• Flexible Working Hours

• Opportunity to undertake Certificate III and IV in Swimming Pool & Spa Service as part of your employment with Poolwerx

Key functions of our Technician role includes:

• Cleaning of residential swimming pools and spas

• Expertly diagnosing and fixing equipment issues

• Testing and treating water to ensure optimal water chemistry

• Professional installation, maintenance, and repair of high-performance pool equipment, including pumps, filtration systems, chlorinators and automated pool cleaners.

• Perform basic marketing activities while in field

• Organise and manage stock

Key functions of our Retail Assistant role includes:

• Excellent customer service

• Perform on-the-spot water tests and prescribe accurate chemicals as per report

• Guide customers on pool & spa care, troubleshooting and drive store sales

• Order, unpack, manage and keep shelves stocked

• Identify and sell replacement equipment and accessories

• Maintain a clean, organised and visually appealing shop

About us

Poolwerx is Australia's largest franchised Pool and Spa care network of retail stores and mobile vans. The success of Poolwerx is built on an agile, authentic and inclusive workplace - one that promotes mutual learning, respect, dignity and cultural openness and we welcome and embrace different perspectives and backgrounds.