Technology Owner, Workplace Enablement

A bit about us

At Judo, we’re redefining business banking for the modern era. Built on teamwork, trusted relationships and a challenger spirit, we exist to better serve Australian SMEs. What began in 2016 as a bold idea has grown into one of the fastest‑growing new banks globally, with more than 30 locations nationwide.

We put our people and customers at the heart of everything we do. Our agility means we can say ‘yes’ when others say ‘no’, delivering personalised banking that helps businesses access the funding they need, when they need it. Relationships matter here – with our customers and with each other.

Our culture – a multi‑award‑winning place to work

We firmly believe that culture eats strategy for breakfast, lunch, and dinner and that the most important investment we can make is in our people. Our values of Trust, Teamwork, Accountability and Performance guide how we work every day

Judo was built from the ground up with a clear purpose: to be the most trusted SME business bank in Australia. Our customers and relationships are at the heart of how we work, not bureaucracy. We think differently, invite new ideas, and create an environment where people feel they belong and are empowered.

We’re proud to be externally recognised too – including being named on the AFR BOSS Best Places to Work list for four consecutive years. We are certified as a Great Place To Work® Australia organisation, being recognised as one of Australia’s Best Workplaces™ 2025, celebrating our dedication to fostering an inclusive, empowering environment.

Our vision is to build a world-class SME business bank and it’s our people that can make it happen.

Job Description

Now, about this opportunity…

As our Technology Owner, Workplace Enablement, you'll play a critical role in shaping and delivering the technology experience across Judo.

You'll be accountable for the strategy, delivery, operational performance and continual improvement of Judo's workplace technology services, ensuring our people have secure, reliable and seamless access to the tools and technologies they need to do their best work.

Leading a small internal team and a portfolio of strategic technology partners, you'll bring together workplace technology leadership, service ownership, supplier management and commercial oversight to deliver exceptional outcomes across the business.

This is an exciting opportunity to influence the future of Judo's digital workplace, driving improvements that support employee productivity, operational resilience and continued growth.

If that excites you, this just might be your dream job:

Owning and evolving Judo's Workplace Technology roadmap, service strategy and technology standardsLeading the delivery and performance of workplace technology services across End User Computing, Microsoft 365, collaboration technologies, networking and office technologyDriving continual improvement initiatives that enhance employee productivity and technology experienceEvaluating emerging technologies and identifying opportunities to modernise, simplify and automate workplace servicesEnsuring workplace technology services remain secure, resilient, scalable and aligned to business needsManaging strategic technology suppliers and service providers against agreed KPIs and service levelsLeading service reviews, governance forums and continuous improvement initiatives with technology partnersManaging workplace technology budgets, licensing, procurement planning and technology spend optimisationOverseeing asset lifecycle management, including procurement, deployment, maintenance and retirement of workplace technologySupporting identity and access management processes, including onboarding, offboarding and employee movement activitiesEstablishing and monitoring service metrics, KPIs and SLAs to improve operational performanceActing as a senior escalation point for workplace technology incidents and service issuesLeading, coaching and developing a high-performing, customer-focused workplace technology teamBuilding strong relationships with stakeholders across the organisation to deliver effective business outcomes

Qualifications

You’ll likely bring:

Significant experience leading Workplace Technology, End User Computing, Workplace Services or Technology Operations functionsStrong knowledge of Microsoft 365 services, modern workplace technologies and endpoint management practicesDemonstrated experience managing suppliers, vendors and managed service providersExperience delivering and improving technology services within complex operational environmentsStrong commercial acumen, including experience managing contracts, technology spend and supplier relationshipsExperience managing technology budgets, licensing and asset lifecycle activitiesStrong stakeholder engagement skills, with the ability to influence outcomes across technical and non-technical audiencesA customer-focused mindset and passion for delivering exceptional technology experiencesCuriosity, adaptability and a commitment to continuous improvementA collaborative, relationship-led approach aligned with Judo's culture and valuesIt would be highly regarded if you have:

Experience working within banking, financial services or another regulated industryITIL, vendor management or service management certificationsExperience with Microsoft Intune, Entra ID and modern workplace management practices

Additional Information

Why you’ll love working at Judo:

Two Weeks of Additional Leave Every YearPaid Volunteer LeaveOur signature Judo induction experienceBig Life Event LeaveHolistic Health & Wellbeing Offerings designed to support your best life, including access to GPs, nutritionists, coaches and psychologists via our partner, CU HealthWorking from Home Setup AllowanceFlare Benefits & Discounts - access to a wide range of everyday savings and perksFreedom to work flexibly with flexible work options including hybrid workingEqual access to Company Paid Parental Leave – up to 20 weeksEducation AssistanceJudo is proud to be an inclusive workplace where everyone is valued and can feel that they belong. We welcome applications from people of all backgrounds, experiences and identities.

Please no agencies! We maintain a preferred panel, and kindly request no unsolicited contact. We do not hold any responsibility for dispute over candidate ownership if you have not been engaged directly.

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