Gaming Attendant

The Mount Gambier Hotel is a local favourite—vibrant, welcoming, and known for strong gaming trade, great service, and a supportive team culture.

• Gaming Attendant role – 15–35 hours
• Join a fast-paced venue with strong gaming trade
• Build your skills in gaming, bar, and customer service

Hello, thanks for stopping by — we’re excited to hear from you!

Looking for a role where you can work in a fast-paced gaming environment, be part of a great team, and build your hospitality skills? The Mount Gambier Hotel is calling.

We’re on the lookout for a Gaming Room Attendant who brings professionalism, attention to detail, and great customer service to every shift.

ABOUT YOU!

You’re friendly, switched on, and take pride in delivering a high standard of service. You stay calm under pressure and understand the importance of discretion and compliance in a gaming environment.

You’ll thrive if you are:

• Friendly, approachable, and confident with customers
• A strong communicator with a professional service style
• Reliable, flexible, and able to work across busy shifts
• Calm, observant, and able to manage competing priorities
• Trustworthy with cash handling and attention to detail
• Eager to learn, grow, and develop your skills

THE NON-NEGOTIABLES

• Must be 18+ with full Australian working rights
• Current RSA (SA)
• Basic Gaming Certificate (SA)
• Availability for afternoon, night, weekend, and public holiday shifts
• Willingness to obtain Responsible Person Badge and Advanced Gaming Certificate
• Strong understanding of responsible service and compliance

WHY YOU’LL LOVE IT

• A fun, respectful, and professional team that feels like family
• Opportunities for career development, learning, and upskilling
• Be part of a progressive South Australian hospitality group
• Recognition for your hard work, reliability, and integrity
• A fast-paced environment with strong gaming trade
• A supportive team that sets you up for success

ABOUT THE JOB

This is a casual role offering 15–35 hours per week, across a 7 day roster.

You’ll be working across the gaming room and supporting broader service areas to deliver a seamless guest experience.

Your role will include:

• Providing professional and attentive service within the gaming room
• Maintaining gaming areas, furniture, and equipment to required standards
• Ensuring venue ambience including lighting, music, and cleanliness is on point
• Supporting food and beverage service where required
• Preparing and serving beverages to a high standard
• Operating gaming terminals and supporting customer enquiries
• Handling cash and using POS systems accurately
• Maintaining presentation and cleanliness across all service areas
• Supporting upselling and contributing to venue performance
• Communicating effectively with team members across the venue
• Following RSA, WHS, and all hotel procedures at all times
• Supporting the team with general duties as required

This is a hands-on role where professionalism, attention to detail, and teamwork are key.

APPLY NOW & NEXT STEPS

• Have your updated and current resume ready to upload
• Answer all questions to ensure we have all the information we need
• Shortlisted applicants will be contacted for a phone interview
• Must have full working rights in Australia

Mount Gambier Hotel, Mount Gambier SA 5290

Please note: applicants must live locally.