Clinical Governance & Quality Specialist

Drive Clinical Excellence. Lead Quality Improvement. Shape the Future of Aged Care.

At Adventist Senior Living (ASL), we are committed to enhancing the physical, emotional, social and spiritual wellbeing of older Australians through Christ-centred care.

We are seeking an experienced and passionate Clinical Governance & Quality Specialist to join our Quality & Compliance team. This is a unique opportunity to play a key role in strengthening clinical governance, driving quality outcomes and supporting accreditation readiness across our Residential Aged Care, Home Care and Independent Living services.

Reporting to the Quality & Compliance Manager, you will be ASL's clinical governance subject matter expert, working alongside operational leaders and clinical teams to ensure the delivery of safe, high-quality, person-centred care while maintaining compliance with the Strengthened Aged Care Quality Standards and evolving legislative requirements.

About the Role

This newly established role will lead and support a range of clinical governance, quality and accreditation activities across the organisation, including:

• Leading accreditation readiness activities and supporting successful audit and quality review outcomes.
• Driving continuous improvement initiatives that enhance consumer care and service delivery.
• Conducting clinical audits, gap analyses and compliance reviews.
• Monitoring and analysing clinical indicators, incidents, complaints and performance data to identify trends and improvement opportunities.
• Supporting the implementation and monitoring of ASL's Clinical Governance Framework.
• Developing, reviewing and maintaining clinical policies, procedures and governance documentation.
• Providing expert advice, education and coaching to managers and clinical teams.
• Supporting the management of clinical risks, incident investigations and corrective action plans.
• Assisting with organisational reporting and governance committee activities.
• Supporting compliance with the Strengthened Aged Care Quality Standards, Support at Home requirements and other regulatory obligations.

About You

You are an experienced Registered Nurse who is passionate about quality care, clinical governance and continuous improvement.

You bring a strong understanding of aged care regulation and know how to transform standards and legislative requirements into practical improvements that deliver positive outcomes for consumers.

You are equally comfortable conducting audits, analysing data, developing policies, coaching managers and supporting services through accreditation processes.

Essential

• Current registration with AHPRA as a Registered Nurse.
• Demonstrated experience in aged care clinical governance, quality, compliance or accreditation roles.
• Demonstrated experience leading accreditation readiness activities and supporting successful audit, accreditation or quality review outcomes.
• Strong working knowledge of the Strengthened Aged Care Quality Standards, Aged Care Act, clinical governance requirements and associated regulatory obligations.
• Experience analysing clinical indicators, incidents, complaints, audit outcomes and organisational performance data to identify trends and drive continuous improvement.
• Proven ability to develop, implement and monitor quality improvement initiatives that improve consumer outcomes and service performance.
• Experience developing and reviewing clinical policies, procedures and governance documentation.
• High-level stakeholder engagement, communication and influencing skills with the ability to coach, mentor and support leaders and frontline teams.
• Strong analytical, problem-solving and report-writing capabilities.
• Demonstrated commitment to person-centred care, quality outcomes and continuous improvement.
• Current Australian Driver's Licence and willingness to travel between ASL service locations.
• NDIS Worker Screening Check (or willingness to obtain).

Desirable

• Experience working across both Residential Aged Care and Home Care environments.
• Postgraduate qualification in Clinical Governance, Quality Management, Aged Care, Risk Management, Health Management or a related discipline.
• Experience with incident investigations, root cause analysis and corrective action management.
• Experience implementing quality management systems, audit programs and continuous improvement frameworks.
• Lead Auditor qualification or demonstrated experience conducting internal audits.
• Experience supporting governance committees and preparing reports for Executive Leadership and Boards.
• Experience with quality management platforms such as ionMy, AlayaCare or similar systems.

Why Join ASL?

This is an opportunity to join a values-driven organisation where you can genuinely influence clinical governance and quality outcomes across multiple service streams.

We offer:

• A newly created role with the opportunity to shape and influence clinical governance practices.
• Exposure across Residential Aged Care, Home Care and Independent Living services.
• A collaborative and supportive leadership team.
• Ongoing professional development opportunities.
• Flexible working arrangements.
• The opportunity to contribute to meaningful improvements in the lives of older Australians.
• A workplace culture guided by compassion, integrity, excellence and service.

Our Values

What really matters here, and what makes Adventist Senior Living special, are our shared values.

We're united by a deep sense of care. A care that's kind, compassionate and humble, yet also driven, determined and resilient.

These values underpin everything we do and reflect our commitment to providing exceptional care and support to the people we serve.

Apply Now

If you are passionate about clinical excellence, quality improvement and helping older Australians live their best lives, we'd love to hear from you.

For a confidential discussion about the role, please contact Nicole Klasen, General Manager People & Culture.

Join Adventist Senior Living and help shape the future of quality aged care.