Senior Manager, Risk in Change

Company:

Mercer

Description:

We are seeking a talented individual to join our Risk and Compliance team at Mercer. This role will be based in Melbourne or Sydney. This is a hybrid role that has a requirement of working at least three days a week in the office.

Senior Manager, Risk in Change

The Senior Manager, Risk in Change (RiC) is the Line 1 Risk lead for significant change and transformation activity across the Mercer Super business.

The role is responsible for developing, refining and operationalising the tools, templates and controls required to manage RiC effectively in accordance with the requirements of Mercer Super’s Risk Management Framework (RMF). This Line 1 Risk role is focused on developing and embedding pragmatic, auditable risk practices across the organisation’s significant change portfolio, which includes both regulatory‑driven changes and strategic business‑driver initiatives. The role will produce reporting for management committees and the Board as required.

12-month fixed term contract

We will count on you to:

• Actively engage with stakeholders and participate in delivery team working groups to understand change initiatives and ensure appropriate risk engagement.
• Design and embed processes and controls to monitor and manage delivery and delivered risks across the change portfolio.
• Work with stakeholders to consider impacts to delivered risks and develop / update controls to manage obligations and risks within appetite.
• Manage and facilitate effective Line 1 risk decision-making for releases and provide clear risk recommendations for go/no go decisions.
• Where required, ensure appropriate control testing in BAU releases, verify operating effectiveness and maintain release level evidence packs in an auditable format.
• Maintain and report on a consolidated Register of Change Risks, Issues and Actions; drive remediation activity, verify closure evidence and escalate unresolved high severity risks to governance forums.
• Prepare concise risk briefings and decision papers for governance forums, Steering Committees and Executive sponsors where required.
• Enable reporting on operational risk KPIs and the status of change remediation to support senior governance and continuous improvement.
• Support a culture of risk awareness through leading and supporting initiatives to uplift skills and capability relating to management of Risk in Change
• Develop and maintain RiC tools, templates and checklists to meet Mercer Super’s RMF requirements and so they remain practical and fit‑for‑purpose for business and delivery teams.
• Coach and build capability in delivery teams and business stakeholders so risk effective and practical, auditable RiC practices are embedded in BAU change delivery across the Mercer Super portfolio.

What you need to have:

• A minimum of 7-10 years experience in risk, change assurance or operational risk roles within financial services; demonstrable experience in superannuation or similarly regulated environments is highly desirable.
• Practical, hands-on experience managing and assessing risk through the change lifecycle, conducting delivered risk assessments, designing controls and producing packs to support risk-based decision making (and for evidentiary purposes).
• Demonstrable experience developing and maintaining tools, templates and guidance for Risk in Change or change assurance activities.
• Experience engaging with Line 2, Line 3 reviewers or external providers for advice, SME engagement or to support assurance oversight.
• Deep understanding and ability to operate within Risk and Compliance frameworks, including the ability to consider risk strategically and take a commercial approach.
• Ability to provide value add advice to the Business in respect of risks, controls, process and administrative matters.
• Strong written and verbal communication, with capability of reporting to Executive committees and/or Boards as required

Why join our team:

• We help you be your best through professional development opportunities, interesting work, and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients, and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.