Digital Officer

The Department of Housing and Works delivers and maintains essential social housing and critical infrastructure across Western Australia—including schools, hospitals and police facilities.

We manage tenancy services, support housing provision in remote Aboriginal communities, and oversee government employee accommodation.

Through office accommodation solutions, State Fleet management, procurement, planning and asset policy, we empower other government agencies to deliver their best.

We actively encourage applications from Aboriginal and Torres Strait Islander people, people with disability, youth, people of diverse sexualities and genders, and culturally and linguistically diverse people.

We are committed to ensuring our hiring processes are inclusive. If you are an Aboriginal and Torres Strait Islander person, a young person or a person with a disability seeking support with your application, please reach out to Jobs and Skills WA by calling 13 64 64.

If you are a person living with disability and require adjustments or accommodations during the recruitment process, please contact Deanna Watson on (08) 6551 10***or via email at *************@dohw.wa.gov.au. You can also reach us through the National Relay Service.

When you join us, you can enjoy a variety of benefits, including:

• flexible work options, including working from home up to 2 days per week
• professional development, training, and on-the-job learning to advance your career
• generous leave entitlements, which include 4 weeks annual leave, 3 public service holidays each year, accrued long service leave every 7 years and an option to purchase additional leave each year. Access to cultural leave for Aboriginal and Torres Strait Islander people
• modern workspaces, where you choose your workspace that assists you to do your best work 
• access to activity-based work hubs in the CBD, Fremantle and Joondalup for ad hoc flexible work
• corporate discounts with selected health insurance providers and access to wellness programs
• Opportunity to contribute to diversity, inclusion, and cultural initiatives across the department, including networks and working groups that promote equity and belonging. 

About The Role:

The Digital Officer is responsible for developing and delivering engaging, creative and customer-focused content across the Department's digital platforms, including the intranet, social media channels and WA.gov.au. The role supports the delivery of strategic communication initiatives by creating digital content that meets the needs of both internal and external audiences.

The position plays a key role in promoting the achievements, services and priorities of the Department of Housing and Works (DHW), enhancing the Department's digital presence and reputation across a broad range of audiences. Working as part of the Strategic Communications team, the Digital Officer contributes to the planning, delivery and evaluation of digital campaigns and communication activities that support the Department's broader communication and marketing objectives.

About You:

You are a creative and proactive communications professional with a passion for digital engagement and storytelling. You have experience creating and managing content across a range of digital platforms and can translate complex information into clear, engaging and accessible content for diverse audiences.

You have strong writing and editing skills, attention to detail, and the ability to balance competing priorities in a fast-paced environment. You build positive working relationships, work collaboratively with stakeholders, and are confident providing advice on digital communication best practice.

You are data-informed and customer-focused, using insights and analytics to continuously improve content performance and user experience. You are adaptable, solutions-focused and enthusiastic about identifying new opportunities to enhance the Department's digital presence and engagement.

The position operates in a Personal Leadership context. This means that you are required to demonstrate personal accountability for delivering excellence and support your team and agency in delivering strategic goals. You will be expected to build and nurture relationships, seek feedback, embrace learning opportunities, and contribute positively to a collaborative and high-performing team culture.

How to Apply:

If you have what it takes to be part of our dynamic and forward-thinking team, submit the following in MS Word or PDF format only:

1. Cover letter of two (2) pages or less, outlining how you meet the essential requirements of the role and demonstrate leadership behaviours.

1. A comprehensive CV that shows your skills, experiences and key achievements. Please include examples of digital content you have created, such as website or intranet content, social media posts, digital campaigns, videos, graphics or newsletters.

1. The contact details of two referees (with one being your current or most recent supervisor).

Please ensure you apply before the closing deadline as we won’t accept late and incomplete applications.

Further Job-Related Information:

Please contact Deanna Watson on (08) 6551 10***for further information about the position (not to be contacted for Applicant Information Packs or assistance with lodging your application).

To assist you in preparing your application, please refer to the Applicant Information Pack, Job Description Form, and Leadership Behaviours. Additionally, the WA Jobs and Workforce Hub provides information on working in Western Australia. This includes guidance on applying for government sector jobs, industry insights, application tips, relocation resources, training opportunities, and apprenticeships.

If you are unable to view or download these documents, please contact us by calling (08) 6557 81***(select option 1) or email ***********@dohw.wa.gov.au, quoting the reference number VCID03394 for support.

Currently there is one (1) permanent full-time position available for filling. Whilst this selection process will initially be used to appoint to this advertised vacancy, it may also be used to appoint to similar positions that may arise in the Agency within the next twelve (12) months on a full-time, part-time, permanent or fixed-term basis with the possibility of further extension(s) and/or permanency.