Change Manager, Digital Transformation - Clerk Grade 9/10 - Parliament of NSW

• Help shape the future of how we work and serve our community
• Temporary full- time up to 12 months - Sydney CBD based
• $133,348 to $146,945per annum, plus employer's contribution to superannuation and annual leave loading

About the role:

The Digital Transformation Branch is delivering a suite of significant digital initiatives, including the rollout and adoption of a new Parliamentary website, ERP platform and other technology-enabled projects supporting Members of Parliament in the Legislative Assembly and the Legislative Council.

We are seeking an experienced Change Manager to lead the development and delivery of targeted change strategies that enable a structured, well-supported transition. This role will work closely with stakeholders to build engagement, readiness and adoption, ensuring new systems, processes and ways of working are embedded effectively and deliver the intended business and organisational outcomes.

About us:

Based in NSW Parliament, the Department of Parliamentary Services (DPS) is a specialist service department working to support the operation of the Parliament of NSW by providing logistical support and advice to members, the Departments of the Legislative Council and Legislative Assembly and the people of New South Wales. Our office is found close to public transport in the heart of Macquarie Street CBD, next to the State Library and Sydney’s Botanic Gardens.

Enabling the Parliament, serving New South Wales: We demonstrate and foster in others a commitment to the five values of the Department of Parliamentary Services: collaboration, innovation, excellence, integrity and service.

Our commitment to diversity: We welcome applications from people from diverse backgrounds and encourage women, Aboriginal and Torres Strait Islander peoples, LGBTQIA+, people with disability, mature-age people, and people from culturally diverse backgrounds to apply for this role.

Our people:

Our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join Parliament include:

• Competitive salary and annual leave loading
• 35-hour week and flexible work options
• Corporate Wellbeing programs including seminars and Fitness Passport
• Free annual Influenza vaccination
• Salary packaging options via superannuation contributions or a novated vehicle lease
• On-site fitness facilities, pool, restaurant, cafes, and post office

About you:

Join us at a defining moment in our digital transformation. As Change Manager, you will be instrumental in turning ambitious projects into lasting organisational capability by shaping culture, building confidence and embedding change that enhances the way we serve our community. Your output will not only transform systems, but it will also strengthen the organisation's ability to deliver better outcomes for years to come.

Further information to assist you with applying for this position:

• Role Description
• Department of Parliamentary Services website
• Pre-employment requirements - NSW Parliament - Information sheet

How to apply:

To apply for this position please provide:

• An up-to-date Resume [maximum five pages] which clearly details your skills and experience as relevant to this role and
• A response [maximum two pages] to the Targeted Questions below.

Applications that do not include a response to the targeted questions will not be progressed to the next stage of assessment.  Copies of qualifications, certificates or documentation (other than requested) is not required at this stage in the recruitment process and will not be included with application documents.

Targeted questions:

1. Describe a significant organisational or digital change project you have led. What were the key challenges, how did you engage stakeholders and manage resistance, and what strategies did you use to achieve successful adoption and business outcomes?
   
   
2. Describe a change project delivered under significant constraints, such as tight timeframes, limited budget or competing priorities. How did you prioritise, manage risks and stakeholders, and what lessons did you take from the experience?

Electronic attachments must be MS Word compatible or in pdf format.

Technical assistance: Should you encounter any technical problems, please contact ‘I work for NSW’ or the helpdesk on 18•• ••• 679 (Monday - Friday).

To be eligible to apply for this role, you must meet one of the following criteria:

• an Australian Citizen
• a permanent resident of Australia; or
• a New Zealand citizen.

Come and explore the Parliament online and click on our “360-degree Virtual Tour”

Thank you for your interest in this role. We look forward to receiving your application.

Job Reference: 492594

CLOSING DATE: Tuesday 25 August 2026 [11.55pm]