Medical Secretary/Receptionist

Join a compassionate, specialist women’s health practice dedicated to exceptional patient care

Dr Danny Chou is a highly respected specialist gynaecologist with expertise in advanced laparoscopic and robotic surgery for complex benign gynaecological conditions, including endometriosis, fibroids and pelvic floor disorders. Our practice is committed to providing high quality, compassionate, personalised care in a supportive and professional environment.

We are looking for a friendly, organised and motivated Medical Secretary to become an integral part of our close-knit team. This is an opportunity to make a genuine difference in the lives of women navigating complex health conditions while working alongside a leading specialist in a modern, progressive practice.

As one of the first points of contact for our patients, you will play an important role in creating a warm and welcoming experience from their first enquiry through to their ongoing care. You will be the backbone of our administrative operations, ensuring our clinical team can focus on delivering outstanding patient care.

Position

This is a permanent part-time position based at our Kogarah consulting rooms, working Tuesday, Thursday and Friday, also covering for other staff on leave.

About the Role

Your responsibilities will include (but are not limited to):

• Welcoming patients with warmth, professionalism and empathy

• Managing patient appointments, scheduling and maintaining accurate appointment records

• Coordinating surgical bookings and theatre list, medicare and health fund management. 

• Managing incoming phone calls, emails and patient enquiries in a timely and professional manner

• Preparing and organising patient records, specialist correspondence and medical documentation

• Processing patient registrations, referrals and admission documentation

• Managing accounts, daily banking, reconciliations and patient billing enquiries

• Maintaining confidential patient records and ensuring compliance with privacy legislation and practice policies

• Providing administrative support to the Practice Manager and Specialist

• Maintaining office supplies and assisting with the smooth day-to-day operation of the practice

• Contributing positively to a supportive, respectful and patient-focused team culture

About You

The ideal candidate will:

• Have at least 1–2 years’ experience in medical reception, medical secretarial or specialist medical administration ( preferred )

• Have experience with Genie practice software ( preferred )

• Have experience with surgical bookings, Medicare and health fund billing ( preferred )

• Have a sound understanding of medical terminology

• Be compassionate, patient-focused and genuinely enjoy helping people

• Have excellent communication skills, both written and verbal

• Be highly organised with exceptional attention to detail and accuracy

• Be confident using medical software, Microsoft Office and general office systems

• Be able to manage multiple tasks, prioritise effectively and remain calm in a busy environment

• Be reliable, proactive and able to work both independently and as part of a collaborative team

• Maintain strict confidentiality and handle sensitive patient information with discretion

• Present professionally

Why Join Our Practice?

• Work alongside one of Australia’s leading specialist gynaecological surgeons

• Be part of a friendly, supportive and collaborative team

• Enjoy a modern specialist practice with a strong reputation for clinical excellence

• Meaningful work supporting women throughout their healthcare journey

How to Apply

Please apply via SEEK with your CV and a personalised Cover Letter outlining why you would be a great fit for our team.

Only applications including a Cover Letter will be considered.

We look forward to welcoming an enthusiastic, caring and professional new team member to our practice.