Head of Commercial

Bolton Clarke Group one of Australia’s largest independent, not-for-profit providers of home care, retirement living and residential aged care, operating nationally and internationally.  Bolton Clarke Residential group now has 88 Aged Care Homes across QLD, NSW, VIC, SA & WA, with the inclusion of the Allity, McKenzie & Acacia Living Group.

Bolton Clarke is Australia's largest independent not-for-profit aged care provider, supporting more than 130,000 customers through our Home & Community Support services nationally. As we continue to evolve in a changing aged care landscape, we're seeking an experienced commercial leader to drive performance, identify growth opportunities and strengthen financial sustainability across the business.

Reporting to the Chief Operating Officer, Home & Community Support, you'll partner closely with operational, finance and workforce leaders to deliver commercial outcomes that support both organisational performance and exceptional customer experiences.

What you'll be responsible for

• Leading the commercial strategy across our national Home & Community Support division
• Driving improvements in revenue, margin, funding conversion and package utilisation
• Developing pricing strategies, commercial models and business cases to support key decisions
• Identifying revenue growth opportunities including fee-for-service and emerging market opportunities
• Leading workforce productivity, rostering optimisation and performance improvement initiatives
• Partnering with Finance and Operations to deliver meaningful commercial insights and sustainable results
• Building and leading a high-performing commercial team while influencing stakeholders across the organisation

About you

• You'll bring a proven track record of leading commercial performance in a large, complex service-based environment and be comfortable influencing senior stakeholders to achieve meaningful business outcomes.
• You'll likely have experience in:
• Commercial leadership, strategy, finance, business performance or operational improvement
• Pricing strategy and governance
• Commercial modelling and business case development
• Workforce productivity and operational performance initiatives
• Executive stakeholder management and influencing outcomes across large organisations
• Leading high-performing teams through change and growth
• Aged care, health, community services or similarly complex sectors highly regarded

Importantly, you will mirror our values of Be Kind; Listen; Be Curious; Always safe; and Always together in all aspects of your work.  

About this location:

Why Work For Bolton Clarke:

• Excellent work/life balance with shifts that suit your personal needs
• A caring team environment with strong clinical and allied health support
• Career progression and development opportunities
• Generous salary packaging and not-for-profit tax benefits – claim up to $18,550 tax free
• Private health insurance and gym discounts
• An Employee Assistance Program for staff and family

Apply Now: Our application process takes 10 minutes to apply, please follow the below link to start your application.

Our commitment to diversity: At Bolton Clarke we expect our staff to respect and value differences in age, disability, race, nationality, ethnicity, sexual orientation, gender identity, intersex status and family or marital status.

Appointment to this position and ongoing employment is subject to your commitment to supporting diversity and inclusion.

If you have any further queries, please contact Owen Bealing (workwithus@boltonclarke.com.au)