Retail Senior Sales and Stock Assistant

KOOKAI Parramatta 

We are looking for someone passionate about fashion who is ready to step into a leadership role while contributing to exceptional customer service and strong stock management. Working alongside the management team, you will play a key role in maintaining high standards across the store, supporting a friendly and motivated team and ensuring our stock processes run smoothly.

We are seeking someone who leads by example, enjoys taking initiative and thrives in a role that combines customer service with operational responsibility. This full-time opportunity (38 hours per week) offers a genuine pathway to develop both your leadership and operational skills while taking an exciting step forward in your fashion career.

In this position, you will support daily store operations, assist in driving sales, and step into a leadership role when required. You will also oversee key stock tasks including unpacking weekly deliveries, replenishment, cycle counts, stock transfers, and maintaining organised and efficient stock areas.  When you join KOOKAÏ, you will be welcomed into a brand that champions growth and development. You will receive tailored training to build your capabilities, expand your skillset, and set you up for ongoing success. 

The Senior Sales & Stock Assistant role provides the perfect foundation to grow into management, giving you hands-on experience across customer service, stock management and team support. Joining KOOKAÏ means stepping into a role where you can learn, support, and grow - both your team and your own career in fashion. Internal growth and succession planning are key priorities, and we’re proud to support our team in achieving meaningful, long-term careers within our Head Office and across the fashion industry.

What you’ll be doing:

• Providing exceptional customer service
• Styling customers
• Supervising the store and driving KPI’s
• Stock management
• Visual merchandising
• Supporting management in store operations
• Loss prevention and OH&S

What we’d love from you:

• A passion for providing an exceptional customer experience
• A love for fashion and styling
• Superior organisational skills
• Prior experience in stock management
• High enthusiasm to learn and succeed
• Initiative
• A team player
• A desire to progress within the company

What you’ll love from us:

• 50% employee discount
• Quarterly clothing vouchers
• Personalised training, including customer service and management
• Head office work experience opportunities
• Ongoing incentives and referral rewards

We look forward to receiving your application.