Business Support Officer

About the role

An exciting opportunity is available for a Business Support Officer to join our Fleet & Waste Services team at our Operations Centre in Middle Swan. This position is being offered on a fixed-time basis, commencing as soon as possible until 22 January 2027.

In this role, you will provide a diverse range of business support services across multiple operational functions, including customer service, procurement, recruitment, contract administration, training coordination, safety administration, reporting, document and procedure preparation, data entry, and general office administration. You will also provide administrative support for procurement activities, including processing invoices and raising or amending purchase orders, as well as assisting with basic minute taking for team meetings.

Working closely with operational teams, you will play a key role in coordinating and responding to a high volume of requests, ensuring enquiries are appropriately prioritised and directed to support efficient business outcomes.

Key Accountabilities include, but are not limited to;

• Provide timely and highly quality customer service to all customers
• Provide administrative support to the Management Team
• Administer procurement processes in accordance with the City’s Procurement Policy
• Process payments and maintain accurate financial records

About you

The successful candidate will have the following:

• Experience in an operational office environment including providing high quality customer service, data entry, general office duties and report and procedure writing skills
• Proficient to advanced competency in Sharepoint and Microsoft suite – Excel, Outlook, Word, Power Point with an ability to become familiar with other relevant programs
• Sound written and verbal communication and interpersonal skills
• Current ‘C’ Class Driver’s Licence
• A current satisfactory National Police Certificate

For more information about the role please refer to the position description.

About working with us

The salary for this position will be from $74,894.84 to $90,082.35 per annum, depending on the skills and experience of the successful applicant.

You will also enjoy benefits including

• More flexibility to enjoy a work life balance with a 9 day fortnight
• Excellent leave entitlements e.g. purchase additional leave, Local Government public holiday
• Generous Superannuation contributions up to a total combined 17%
• Comprehensive employee wellness program
• Generous study assistance (terms and conditions apply)
• Free parking options available
• Travelsmart allowance to support public transport use or cycling to work

About the City

The City of Swan, located north east of Perth, is the largest local government by land size in the Perth metropolitan area, and has one of the fastest growing populations.

The City covers an area of 1,042 square kilometres, equivalent to almost 20 per cent of the Perth metropolitan area. A beautifully diverse expanse of land, the City is rich in natural assets, including the iconic Swan River and internationally renowned Swan Valley viticulture region established in 1829.

Our location, services and facilities make the City an attractive place to live. The population across our 42 suburbs stands at 168,334 in 2023, but is set to reach 300,000 by 2050.

The Whadjuk people of the Noongar Nation have been the traditional custodians of the land for more than 40,000 years. The Derbal Yerrigan (Swan River) holds enormous cultural significance for the Noongar people. The City is also rich in European history, and our community is a melting pot of multiculturalism, with one in three people being born overseas and one in five speaking a language other than English at home. Our ideal location, significant history, diverse community and strong economy ensures a positive future for the City of Swan, full of opportunity.

Our purpose at the City is to improve the quality of life for all of the people who live in, work in and visit the City of Swan by delivering our vision of ‘one city, diverse people, culture and places’ through shared values of respect, excellence, accountability and leadership.

At the City of Swan we are committed to recruiting and retaining the right people and creating a great place to work.  We offer our employees real careers, real impact, and real rewards.

We welcome people with diverse skills, experiences, perspectives and backgrounds and encourage applications from Aboriginal or Torres Strait Islander peoples, and individuals who may identify as LGBTIQ+, with disability, a culturally and linguistically diverse background, and people of all ages.

For a confidential discussion, please contact Aenne Van Der Held directly on 9267 9425.

For queries regarding the application process, please contact our friendly People Services team on 9267 8558.

To apply please submit a cover letter that outlines your qualifications and experience and why you would be a good fit for this role, and a resume via the link.

Closing Date:  Sunday 16 August  2026 at 11PM AWST

The City of Swan reserves the right to commence shortlisting and interviews earlier than the closing date. The City also reserves the right to close the vacancy early therefore if you are interested in this position, please submit an application as early as possible.

*No agencies please.

*Previous applicants need not apply.

*While this is a full-time position, applications for a part-time or job-share arrangement will be considered for the right candidate.