Community Engagement Specialist

• Permanent full-time position based in Hurstville on Bidjigal Country
  
• $93k - $98k + Super + Salary Packaging + Meal & Entertainment Card
  
• Enjoy an extra day off each month & NFP benefits!

Our Organisation  

At The Benevolent Society, we believe every person deserves to live life on their own terms, with dignity, respect and a sense of belonging. For over two centuries, this belief has shaped who we are and how we work.

We’re working towards a just society where everyone feels valued, safe and included. As a not-for-profit, independent and non-religious organisation, we proudly embrace diversity and are deeply committed to reconciliation. We welcome people from all backgrounds, identities and experiences to join us in creating positive change.

About the role 

As our Community Engagement Specialist, you will be the face of The Carer Gateway program, creating awareness and increasing uptake among the carers who need it most. Your core focus is to grow referrals by building strong partnerships, forging community connections, and engaging directly with carers. 

You’ll bring curiosity, creativity, and initiative to the role, identifying gaps in the community and finding new ways to reach carers who may not yet know support is available. By building authentic relationships and approaching each interaction with warmth and purpose, you’ll help more carers access the free information, counselling, coaching, and practical assistance offered through Carer Gateway. 

Key areas of responsibility 

• Grow referrals to Carer Gateway through proactive outreach in locations such as hospitals, community centres, organisations, expos, and local events. 
• Build strong stakeholder relationships across referral networks, panels, and service providers, acting as a visible and trusted program ambassador
• Deliver presentations and information sessions to hospitals, aged care, disability organisations, and community groups. 
• Lead and coordinate key events such as Service Provider Days, Open Days, and expos, ensuring effective cross‑team collaboration. 
• Create and share program materials with consumers, referral agencies, and partner organisations. 
• Manage your own schedule and plan activities efficiently.  
• Ensure services are person‑centred, connected, effective, and safe. 

Skills and Experience

We are committed to ensuring your success in this role! To thrive with us, you should possess:

• Demonstrated experience in stakeholder engagement, partnerships, business development, account management or a similar relationship-focused role.
• An established professional network and the ability to leverage existing relationships while confidently creating new ones.
• Exceptional communication, presentation and influencing skills, with a polished and professional approach to engaging a diverse range of stakeholders.
• Ability to work both independently and as part of a team, managing your workload while contributing to shared goals.
• Strong communication and time-management skills, with the ability to prioritise effectively in a fast-paced outreach environment.
• Flexibility to work across multiple locations, including our Hurstville office and outreach areas across North & Central Sydney. 
• Qualifications in community services, business, marketing or related areas and/or equivalent experience with transferable skills. 
  

Please note: Occasional weekend/after-hours work may be required for pre-planned events.

Our Benefits

We support people to live their best life. That includes you, our employee. A ‘best life’ is unique to everyone and can change as life changes:

• Salary Benefits - You can package up to $15,900 pa of your pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay!
  
• Motor Vehicle Packaging Options - to suit your lifestyle.
  
• Work/Life Balance - Enjoy flexible work arrangements, including hybrid home/office options, and accrue an additional day off each month (a bonus of 12 days per year) as a full-time employee.
  
• Recognition and Reward - Sector competitive remuneration, various recognition programs and access to long service leave after 5 years.
  
• Wellness - Stay fit with a Fitness passport, utilise our Employee Assistance Program, and even purchase additional leave.
  
• Professional Development - We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth.
  
• Our Reconciliation Commitment - Aboriginal and Torres Strait Islander employees are entitled up to 2 days paid plus up to 10 days unpaid cultural leave, as well as the option to be a voice on reference networking groups, the opportunity for cultural and professional development that supports career pathways and your social and emotional wellbeing.
  

If you identify as Aboriginal and/or Torres Strait Islander peoples, then we want to hear from you. The Benevolent Society recognises and values cultural knowledge and wisdom of Aboriginal and Torres Strait Islander communities, we therefore strongly encourage you to apply. We are strongly committed to being an Employer of Choice, one who offers, provides, and practices cultural safety in our workplace. 

Apply Now! Please follow the link and submit your current CV along with a 1-page cover letter discussing your reasons for applying and suitability for the role 

Have any questions? Please contact Saiesha Moodley on 02 8262 3*** for a friendly, confidential discussion. 

This role aligns to the capability requirements of a Team Specialist level. Please see the Capability Framework attached below to discover essential skills, values and behaviours required at this level.

The Benevolent Society respects and promotes human rights and diversity. We are committed to building an inclusive culture where individuals from all backgrounds and identities are not only welcomed but valued. We pride ourselves on being a client safe and child safe organisation, which is why all staff and volunteers undergo comprehensive employment screening. We value relationships with local Aboriginal community and welcome applications from its members. To ensure you are best supported with your application if you have any specific needs requiring a reasonable adjustment, let us know what accommodations you require.