Digital Marketing & Social Media Co-ordinator

We are seeking a creative and strategic individual to lead our social media vision. Responsibilities include developing engaging, exciting, and enticing content, managing online reputation, executing paid and organic campaigns, analyzing metrics, and collaborating with teams. If you're passionate about hospitality and social media, with a knack for driving results, apply now!

The Digital Marketing & Social Media Co-ordinator will oversee social and digital marketing activities across all Ghanem Group venues, to increase customer engagement and intimacy, website traffic, and revenue by strategically exploiting all aspects of the digital marketing roadmap.

Key to your success will be a strong understanding of the following areas:

• Develop, deliver, and execute the social media marketing strategy for each venue, across all channels, including but not limited to Facebook, Instagram, and Google

• Implement powerful social media strategies, marketing campaigns, and events with a clear call to action that drives conversion and commercial growth

• Collaborate on the design, development, and creation of digital content and campaigns

• Communicating in the unique TOV for each brand, consistently across all platforms

• Undertake weekly social media monitoring and reporting, to gain insights and proactively respond

• Monitor results, trends, and influencers to strategically position each venue and brand, implementing these trends to stay relevant

• Capture key moments and organic content onsite at our venues and wider events

• Any other duties as directed by the Group Marketing Manager, and Head of Sales and Marketing

To be successful in this role you will have the following skills and attributes:

• A passion and/or proven experience in social media or digital marketing

• Proven experience in social media or digital marketing

• A creative eye for content creation, editing (photo/video/text), and communication 

• An understanding of the digital marketing landscape, META Business Suite, and social analytics tools

What’s In It For You

• Competitive Salary with excellent staff discounts across ALL Ghanem Group Venues 

• Work across dynamic, multi-level venue with diverse offerings

• Join a well-established, award-winning hospitality group

• Work at Brisbane’s most stunning venues - from Riverside to Southbank to the heart of the Valley 

• Clear pathways for career growth across multiple venues

• Work with experienced senior leadership and support functions

About Us

Ghanem Group is a family-owned, award-winning hospitality company boasting 45 years of industry excellence across Queensland and Victoria. 

Renowned for its diverse portfolio of world-class dining, the group spans culinary styles from Lebanese and Spanish to Modern Australian, French, and modern Asian. Notable venues include Brisbane icons like Byblos, Blackbird, Bisou Bisou, Donna Chang, Iris Rooftop, and Luc Lac, alongside the historic Commercial Hotel in Boonah and Melbourne favourites Blackbird, Byblos and Le Bon Ton. Building on this rich legacy, the group is expanding with new venues: Hotel Terminus in South Bank and Alfie in Everton Park. 

With a proven track record and a bold future vision, Ghanem Group continues to shape the landscape of Australia's dynamic hospitality industry. 

Apply Now

If you’re ready to take the next step, we’d love to hear from you.