High Voltage Operations Manager - Data Center

What if you could lead the people and processes behind every safe switching decision across a live Data Centre campus?

Summary

STACK is seeking an experienced High Voltage (HV) Operations Manager to lead the day-to-day delivery of high voltage operations across the Truganina campus. Reporting directly to Chief Engineer, this role will lead a team of Electrical Network Coordinators and ensure the safe, compliant and reliable operation of STACK’s HV electrical network.

This role directly supports STACK’s commitment to 100% uptime and a concierge-level customer service experience, ensuring risk is proactively managed, planned works are executed safely, and customer communications are clear, timely and professional.

The HV Operations Manager is accountable for coordinating daily switching activities, managing team workload and operational processes, and forecasting planned works to ensure the right resources, approvals and controls are in place. The successful candidate will bring a proven track record of people leadership, strong process discipline and the ability to manage multiple concurrent priorities within a mission-critical environment.

What You'll Be Responsible For

• Lead, coach and develop Electrical Network Coordinators, setting clear expectations for safety, performance, accountability and collaboration.

• Plan team coverage and workloads for daily switching, planned works, incidents and on-call requirements.

• Coordinate HV switching by authorised personnel and review switching programs, permits and risk assessments for safe, compliant execution.

• Maintain oversight of network status, permits, handovers and abnormal conditions, leading the response to emergency switching when required.

• Build forward work forecasts across switching, maintenance, commissioning, outages, projects and major operational changes.

• Resolve resource and scheduling conflicts across Operations, Delivery, Engineering, contractors and customers.

• Develop, implement and audit MOPs, SOPs, EOPs, switching procedures, workflows, reporting and governance controls.

• Use SCADA and monitoring systems to maintain accurate awareness of network status and operating conditions.

• Oversee HV maintenance, vendors and service providers, and lead incident review, root-cause analysis and corrective actions.

• Provide clear customer and stakeholder communication on switching, outages, risk and restoration.

What You'll Bring

• Substantial experience in HV electrical operations, power systems or Mission Critical infrastructure.

• Proven people-management experience leading technical employees and managing performance, capability, development and workload.

• Practical experience coordinating HV switching and planned works, including resource forecasting, procedures, contractors and operational risk controls.

• Strong knowledge of isolation, restoration, electrical safety, process management and continuous improvement.

• Sound judgement under pressure and the ability to manage multiple concurrent priorities while maintaining clear customer communication.

• Data Centre and SCADA experience are highly regarded; comparable experience from power generation, utilities, oil and gas or pharmaceutical manufacturing may also be relevant.

• An Electrical Engineering degree, electrical trade qualification or equivalent recognised professional experience is preferred, along with current or previous HV Authorised Person status.

• Full Australian working rights, the ability to attain and maintain NV1 security clearance where required, and willingness to support on-call and after-hours operations.

Equal Opportunity Employer

STACK provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, redundancy, recall, transfer, leaves of absence, compensation and training.